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All posts by Danny

Below are all of Danny's postings, with the most recent are at the bottom of the page.

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My Freeview box has no EPG, is blank on FIVE, ITV3, ITV4, ITV2+
Saturday 12 November 2011 3:36PM
Hatfield

Hi I live in Hatfield, AL10 9RX. Last Saturday 5th, I lost or had really bad reception on all freeview channels. I have an outdoor Aerial I brought & had installed less than a year ago. I think it is a good aerial & until saturday I had all channels perfectly. I have two TV's in two different rooms, both were effected but one got some channels which the other one did not receive. I rescanned & got next to nothing last week. I rescanned both again yesterday & now the one in the bedroom is only missing Multiplex 2 channels (itv, C4, C5, Itv2, E4, More4). Strangely the one in the living room gets even less channels. I can get ITV1 via anolouge, its a bit grainy but I get it. I installed another two way splitter but it did not make any differences. I have one years guarantee on the aerial Install. When I called them to ask them to come & look at it they said if its proved it is not an installation error I have to pay £40. I would like to ask do you think this sounds like an install problem? And do you have any other ideas I could try? Thank you.

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My Freeview box has no EPG, is blank on FIVE, ITV3, ITV4, ITV2+
Saturday 12 November 2011 4:50PM
Hatfield

Hi Dave, Thanks for your reply. :)
The splitter is an outdoor one. I have replaced it with a new one but no change. The cable runs are around 10 meters. You may be right, I may have to low a signal to split it. However they both worked fine before last Saturday. I will try and remove the splitter but at the moment I do not have a single connector to use so I will have to pop to the shops. Thanks again

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Danny: Thanks again Dave. I think you are right. I'll have a look at the page now. Do you think this would be considered an installation fault? I only ask as if not they said they will charge me £40 call out.

Thank you

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