Hello
I'm writing on behalf of my elderly mother whose problem this is. The Alba box sits atop a spare television connected to the main TV via an aerial extension cable. After set up a problem soon arose in the form of an info message "OTA searching in progress . . ". Initially, simply switching off at the plug for 10 minutes or so got the channels back. Now, however, nothing will shift this message. The remote has no effect on the box, and there are no controls on the box itself that I can revert to. Neither the manufacturer nor the (online) sales shop respond to my enquiry. Can you help?
Thursday 22 December 2011 10:00PM
Hello
I'm writing on behalf of my elderly mother whose problem this is. The Alba box sits atop a spare television connected to the main TV via an aerial extension cable. After set up a problem soon arose in the form of an info message "OTA searching in progress . . ". Initially, simply switching off at the plug for 10 minutes or so got the channels back. Now, however, nothing will shift this message. The remote has no effect on the box, and there are no controls on the box itself that I can revert to. Neither the manufacturer nor the (online) sales shop respond to my enquiry. Can you help?
Thank you
Colin Speight