I live in Bath within the bright green area. I retuned on 3 Sep as instructed but the picture still "freezes" as if it is in the Pause mode. It is also not possible to change channels. I switch off and then on again. The picture is OK for a while then freezes again. Sometimes the screen goes blank with the message "No Service". If I go into EPG it initialy comes up with "No available information". Friends of mine are also having the same problems which to me proves it is not a fault at my end.
Tuesday 9 September 2014 8:42PM
I live in Bath within the bright green area. I retuned on 3 Sep as instructed but the picture still "freezes" as if it is in the Pause mode. It is also not possible to change channels. I switch off and then on again. The picture is OK for a while then freezes again. Sometimes the screen goes blank with the message "No Service". If I go into EPG it initialy comes up with "No available information". Friends of mine are also having the same problems which to me proves it is not a fault at my end.