I saw someone comment about a problem about loosing the BBC Red Button on a Philips TV.
If the TV model number has either 5522 ,5602 ,or 7662 in it then there is a firmware update to fix this.
It's not on the Philips (P4C) or the Servicer website. The local appointed service agent quoted a minimum of 7days to fix it. And Philips said that it had been broadcast and any set that missed it would have to be manually updated. Our service department did eventually get Philips to email the files.
To do this you need a Compact Flash card and an adaptor to convert the card to PCMCIA.
The prceedure is straight forward but you must have the about hardware first and your TV must be one of the models listed above.
I have been given the files by our engineer and can forward them on if needed.
Saturday 9 July 2011 4:00PM
I saw someone comment about a problem about loosing the BBC Red Button on a Philips TV.
If the TV model number has either 5522 ,5602 ,or 7662 in it then there is a firmware update to fix this.
It's not on the Philips (P4C) or the Servicer website. The local appointed service agent quoted a minimum of 7days to fix it. And Philips said that it had been broadcast and any set that missed it would have to be manually updated. Our service department did eventually get Philips to email the files.
To do this you need a Compact Flash card and an adaptor to convert the card to PCMCIA.
The prceedure is straight forward but you must have the about hardware first and your TV must be one of the models listed above.
I have been given the files by our engineer and can forward them on if needed.
Karl