All posts by Victoria
Below are all of Victoria's postings, with the most recent are at the bottom of the page.
Help please!! My Sony HDR has lost all access to TV channels. I have followed the procedure to rescan and replace the existing channels. It claims to have found them but I still cannot get any sound or pictures. I live in Truro, Cornwall, TR1 2BZ
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Yes I too am having the update problem now. I hoped it was going to do something but obviously not. I will contact Sony.
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Jon: This may interest you:
What is 4G and who are at800, and will it cause me interference?
at800_4G
Mobile phone operators are preparing fourth-generation (4G) networks to
provide customers with faster wireless broadband.
Where these services are provided they may interfere with Freeview reception. A new company, at800, has been set up by the mobile operators to provide filters and other assistance to households where TV reception is affected.
The company behind at800 is Digital Mobile Spectrum Ltd (DMSL). Viewers can find out more by visiting the at800 website.
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Michael: I appreciate what you say but I was merely referring Jon to the correct website information as 80800 is incorrect and he can find more information about 4G on at800, which is the correct site.
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If my Sony says it is updating (although isn't doing anything) can I unplug it and then try the France option?
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Mike B: I can't use mine at all with the "Update" message. I can't switch it on or do anything.
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Has anyone else been able to do that? I've just tried retuning back from France to UK and not had any success with programmes or EPG so gone back to France again.
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Ignore that!! I am back on UK now and back to my EPG. I did have to go into Basic and change my EGG Guide type to Digital - it was automatically set to Guide Plus - if that helps anyone xx
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Sony has admitted a 'major technical problem' with its line of DVD recorders after a firmware update caused thousands of users to lose access to Freeview service.
The firmware 1.70 update, sent to Sony's HDX boxes on Friday, seems to be the culprit with users writing to the BBC and taking to Sony's online forums to complain.
Amid moans regarding the lack of an official response, Sony used its official Twitter page to acknowledge it was doing everything possible to find a fix.
"A major technical issue has been flagged to our dedicated team. We will update you asap," the company replied to users of the social network.
Blame Arqiva
Sony also acknowledged the fault on its official support forums, seemingly blaming Freeview owner and provider Arqiva for the problem, while offering workarounds for affected users.
A member of the support team wrote: "It appears something has changed in the way that these devices are receiving EPG data from Arqiva, the people who own and operate the Freeview standard for the UK.
"So we are already trying to understand what has happened and how this can be rectified, realising that a large number of people have been affected."
In an update on Sunday morning, Sony also claimed the problem has been resolved for some users.
"Many users are reporting that the issue has been resolved and their devices are now able to correctly re-tune and received correct EPG date. Please post back if you are still experiencing problems," the company wrote.
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Friday 19 July 2013 10:30PM
Truro
Russ Coxon: I have the same problem in Truro, Cornwall