1. Make sure the equipment is turned off and unplug the aerial from the back of your TV, box or recorder.
2.Turn on your equipment and perform a retune using the 'auto scan' process - your TV, box or recorder won't find any channels at this stage.
3. Turn off the equipment and plug your aerial back in.
4. Perform a full retune using the 'first time installation' option (sometimes called default settings' or factory reset') and your channels should return.
Tuesday 17 November 2015 10:30AM
To do a retune, following the instructions below.
1. Make sure the equipment is turned off and unplug the aerial from the back of your TV, box or recorder.
2.Turn on your equipment and perform a retune using the 'auto scan' process - your TV, box or recorder won't find any channels at this stage.
3. Turn off the equipment and plug your aerial back in.
4. Perform a full retune using the 'first time installation' option (sometimes called default settings' or factory reset') and your channels should return.