I purchased a sound surround which failed to work after 6 months and produced a burning smell. I had it taken back via Bid TV, who kindly arranged for a courier. I was told it would take 9 days for my reimbursement, however, I've not received a payment which was due end of February 2011. I cannot find the ref no from the courier but I have received a call from Bid TV confirming receipt of the item. I have phoned them but they said I'd receive the money in due course... I still haven't received it. I cannot find a postal address to write my concerns and emails have been ignored
Wednesday 4 May 2011 11:36PM
I purchased a sound surround which failed to work after 6 months and produced a burning smell. I had it taken back via Bid TV, who kindly arranged for a courier. I was told it would take 9 days for my reimbursement, however, I've not received a payment which was due end of February 2011. I cannot find the ref no from the courier but I have received a call from Bid TV confirming receipt of the item. I have phoned them but they said I'd receive the money in due course... I still haven't received it. I cannot find a postal address to write my concerns and emails have been ignored