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For the last six years, I have answered many thousands of personal emails that you have sent to UK Free TV.

Sadly, I am unable to offer this personal service at the moment.

Until I can restore this service, please can you leave any questions you have on an appropriate page, where they will be answered as soon as possible, or below, if you can't figure out where to ask.

I look forward to your questions!

Help with TV/radio stations?
BBC Three Linear channel re-opens1
Will car radios have to be replaced?2
Will UKTV History and FTN eventually be available on fSfS or Freesat? They are 3
Could u please explain why there are no subtitles on most of your films terresti4
Can I pay as you go for British Europsort on my digital tv without subscribing?5
In this section

Monday, 3 October 2011
11:15 AM

Thanks, had look at this - but it doesn't help. We have long had Welsh channels listed as 800 numbers, and they have never worked - this has not changed (picture quality being awful, freezing, so on).

None of the missing C41 channels have moved there. I checked originally in case they moved somewhere else on the channel list when they first disappeared.

Thanks anyway.

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Simon's 2 posts GB flag
Mike Dimmick

12:23 PM

Simon: I'd look for another device with an RF output - perhaps one tuned to C36. See Single Frequency Interference for the types of device that might be doing this.

Even the box's own output might be causing it - my Humax PVR-9200T's RF output defaults to C36, despite the high likelihood of clashing with analogue Channel 5 at a large number of sites (well, before switchover started anyway).

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Mike Dimmick's 2,486 posts GB flag
Mike Dimmick

12:28 PM

Lou: If there is an aerial socket, it's likely that there is a communal aerial system already. Contact your landlord or agent to see whether they have made provisions for digital TV already, and how they will handle switchover. If *analogue* TV doesn't work, definitely get in touch - check with other residents to see if it's a common fault.

See also PARAS - Professional Aerial Riggers Against The Sharks for general advice for tenants.

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Mike Dimmick's 2,486 posts GB flag
9:26 PM

hi tried all of the three things to reset digibox but box turned of after reprograming had finished; can you have any other ideas thanks;

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david's 1 post EU flag
Tuesday, 4 October 2011
3:39 PM

Hope you can help. Recently started having problems with ch5 on my sky+ box. Gliching on picture and sound and when I rewind live tv the box switches off. Also showing "no signal being received on other rarely used cannels.

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Kath's 1 post GB flag
Mark Lawrence
7:53 PM

Hi ive lost the epg fot challenge tv ive got a freeview box any help would be areciative

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Mark Lawrence's 2 posts GB flag
11:28 PM

Since the retune I have lost all channels in the band 39, MUX D ie Russia today film 4 etc. Manual retuning does not bring them back or an automatic search.We have another tv with set top box that is fine and recieving all channels so it cannot be the aerial. Any help would be greatly appreciated.

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Sue's 1 post GB flag
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