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For the last six years, I have answered many thousands of personal emails that you have sent to UK Free TV.

Sadly, I am unable to offer this personal service at the moment.

Until I can restore this service, please can you leave any questions you have on an appropriate page, where they will be answered as soon as possible, or below, if you can't figure out where to ask.

I look forward to your questions!

Help with TV/radio stations?
BBC Three Linear channel re-opens1
Will car radios have to be replaced?2
Will UKTV History and FTN eventually be available on fSfS or Freesat? They are 3
Could u please explain why there are no subtitles on most of your films terresti4
Can I pay as you go for British Europsort on my digital tv without subscribing?5
In this section

Thursday, 29 September 2011

10:54 PM

Kevin Smith: Please see All about Freesat | - independent free digital TV advice under "Where can I receive it?"

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Briantist's 38,910 posts GB flag
Alan Witts
11:32 PM

About 2 days ago i lost BBC News channel from the Astra satellite, is something wrong? Sky news, euro news france 24 etc. are all still there.

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Alan Witts's 6 posts CH flag
Friday, 30 September 2011
6:30 PM

Hi there. Have moved to a ground floor apartment Which has an aerial socket in the wall but I cannot get signal on my television. What can I do? It is not a communal building in the sense that we all have own door access so there is no communal loft to house an aerial. How do I fix this problem? Do I have to start drilling holes and installing aerials?? The wall the aerial socket is not on an external wall.

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Lou's 1 post GB flag
Lou's: mapL's Freeview map terrainL's terrain plot wavesL's frequency data L's Freeview Detailed Coverage

10:57 PM

Briantist: I have been scanning through the Freesat channels and noticed you do not have "Massive R&B", channel 518, on your Freesat list.

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NottsUK's 345 posts GB flag
Sunday, 2 October 2011
Keith Ingram
10:13 AM

Problem solved - reference could not get Sky News Channel 82. For some reason we had lost all Channels within MUX C. Have been able to change settings (don't quite know how) and can now view all the missing Channels in MUX 3.

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Keith Ingram's 2 posts GB flag
Keith's: mapK's Freeview map terrainK's terrain plot wavesK's frequency data K's Freeview Detailed Coverage
5:11 PM

I have a SKY HD box and I am not connected to sky any more. I would appreciate it if someone could let me know how I can use my SKY HD box to receive signals from other satellites, like HOTBIRD etc.

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Mohammed's 1 post GB flag
9:00 PM

I hope you can help, as this problem is getting seriously on my nerves.

I live in Wales, on the border, with my elderly parents. We get our Digital Freeview signal from the Wrekin transmitter (I believe), so get West Midlands TV, not Welsh. I use an indoor aerial and get a perfectly good signal. My parents use a roof top aerial and up until recently had no problems.

When the Wrekin did some transmitter work last week, we both lost the signal for a time, before it was restored. I have a Humax digibox, and all channels came back within 24 hours after I had reset it a couple of times (in the way described on this site).

The problem however is that my parents - using a cheaper SEG digibox - cannot get any of the channels carried on C41. ITV3, 5USA, 5* - which are unfortunately my father's favourites!

I have repeatedly retuned their box. I have tried manual resetting. I have tried different boxes.

Nothing. The signal information for C41 claims it has no signal on their box - and yet I register a 75% signal power on my digibox, and near 100% quality.

I am mystified. Any ideas?

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Simon's 2 posts GB flag
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