Feedback
For the last six years, I have answered many thousands of personal emails that you have sent to UK Free TV.
Sadly, I am unable to offer this personal service at the moment.
Until I can restore this service, please can you leave any questions you have on an appropriate page, where they will be answered as soon as possible, or below, if you can't figure out where to ask.
I look forward to your questions!
Help with TV/radio stations?
In this section
Saturday, 24 November 2012
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SGC12:29 PM
We are considering a freeview tv with built in dvd player we wish to know if we can connect a sky box in order to receive paid for sky programmes
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Maurice8:51 PM
SGC
As long as the tv has a hdmi socket for HD or a scart socket for normal digital tv it should be o.k. You will obviously rquire the correct connecting cables. When watching sky select the the appropriate input via your av button on the remote.
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Sunday, 25 November 2012
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Nick Anderson5:26 PM
Southsea
When a freeview local channel using the new allocated channel 8 covers an area such as That's Solent which covers an area from the Rowridge IOW transmitter to include Winchester, Southampton, Portsmouth and most of the IOW and intends to split the area into three to include Southampton, Portsmouth and IOW areas for their own news will Ofcom ensure that all those areas will be adequately covered?
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Nick's: mapN's Freeview map terrainN's terrain plot wavesN's frequency data N's Freeview Detailed Coverage
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stephen hillis6:12 PM
hi,i currently have a sky+box though im not subscribed for any packages,just the free channels. i have bought a sky-hd box and im awaiting delivery,my question is,will the cable doing my sky+box still do my sky-hd box,ie will i be able to get hd channels through this cable?
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jb388:09 PM
stephen hillis: Not quite sure about what cable you are referring to? however the two feeds from the dish that you presently use are exactly the same as are used by the Sky HD box, likewise the mains lead.
As far as free HD channels are concerned it depends on whether or not you have a Sky viewing card, as the info I have states that although BBC1 HD - BBC HD - ITV1 HD - Ch4 HD - Ch5 HD and NHK World HD are available as free to view (ITV1 HD England and Wales only), the only channels you can view "without" a viewing card are BBC1 HD - BBC HD & NHK World HD.
The other point being, that to be able to view HD your TV will require to have an HDMI input socket, as otherwise HD images will be displayed as SD if via a scart connection.
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Monday, 26 November 2012
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Sandra Richards11:30 AM
Good Morning. I cancelled Sky several months ago and have been successfully watching lots of channels for free. Over the last few days several channels have disappeared, and now I've got nothing just searching for listings and 'no satelitte signal being received'. The television in question is not equipped with freeview. Would this be as a result of the very bad wether we have had here in North Devon. My televisions in other rooms with freeview are receiving fine. Many thanks.
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Ray Styles3:08 PM
I have a smart-tv with built in freeview. Is a single cable only needed to the aerial for HD channels, unlike two for SKy+ box?
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Ray Styles: For Freeview (terrestrial television) you only need one cable for which you can view as many channels simulataneously as you wish.
For satellite (Freesat, Sky etc) you need one cable for each channel you wish to view. So for a recorder with two feeds you can receive two channels simulataneously.
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Ruth3:55 PM
Is anyone having a problem with Sky in West Berkshire/Reading area. Its was OK first thing today, but I have no signal strength whatsoever now. Gave up Sky paid acct over a year ago and have been watching (some) free channels OK up until today. Is it the weather conditions causing the problem??
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jb384:53 PM
Ruth: Reception of Sky (or Freesat) is basically the same throughout the UK and likewise suffers from similar problems now and again no matter where a person might reside, one of the problems being partial signal blocking during spells of heavy thundery type rain clouds, these effectively blocking the signal.
As far as your particular problem is concerned press "services - 4 - 6" and check what the signal levels are indicated as being, as both the strength / quality should be around 60% (or equivalent of) minimum for reliable reception, should they be any lower than this then your dish is slightly out of alignment, this being something that makes the partial signal blocking situation worse because the signal is already weak in the first place.
However, if on the other hand both the strength & quality is above 60% but its noticed that either of the two is intermittently dropping off then jumping back up again, then this is inclined to indicate that water has entered the "F" connector on the dishes LNB, this requiring it to be unscrewed from the LNB and then the coax for purposes of drying out with a tissue.
Needless to say, the strength & quality indications seen should be observed over a few minutes.
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