menuMENU    UK Free TV logo Archive (2002-)



Click to see updates


Changes to feedback page

Changes to feedback page
published on UK Free TV

For the last six years, I have answered many thousands of personal emails that you have sent to UK Free TV.

Sadly, I am unable to offer this personal service at the moment.

Until I can restore this service, please can you leave any questions you have on an appropriate page, where they will be answered as soon as possible, or below, if you can't figure out where to ask.

I look forward to your questions!

Help with TV/radio stations?
BBC Three Linear channel re-opens1
Will car radios have to be replaced?2
Will UKTV History and FTN eventually be available on fSfS or Freesat? They are 3
Could u please explain why there are no subtitles on most of your films terresti4
Can I pay as you go for British Europsort on my digital tv without subscribing?5
In this section

Saturday, 19 January 2013
7:06 PM

Dear Brian Butterworth,

Where has BBC News gone?
It used to be on Astra 2D and it seems to be replaced with BBC Alba. I have tried to get it on Astra 1N 10818MHZ V tp 48 which is I believe is the freesat transponder but I cannot pick up this channel on my Fortec Star satelite box which I have reprogrammed. All other channels appear but not the BBC News Channel !!!!
I have tried to access Astra 1L 11597 V transponder 2b to get BBC world News Europe but Astra 1L is at 19.2 degrees East which I cannot access because of the hills around my small holding in the Peak District (SK110SE).

Very grateful for your advice.


link to this comment
jdrichards's 2 posts GB flag
Neil Bell

10:03 PM

JD Richards/David I'm puzzled. I don't use my Fortec Star Passion + HD much these days but I checked just now and I still have BBC News on 10818 V 22000 and BBC Alba on 10803 H 22000. I can also get BBC World on 19.2 11597 V 22000 and on Hotbird 13.0 12597 V 27500. Mind you we don't have too many hills in London! (sorry!) Neil

link to this comment
Neil Bell's 106 posts GB flag
Sunday, 20 January 2013
8:26 PM

can you tell me if there is a problem with sky in the bath area. as the signal keeps coming and going

link to this comment
jenny's 1 post GB flag
Monday, 21 January 2013
Neil Bell

8:45 PM

Jenny Sky broadcasts via satellites that are 23,000 miles above the equator so you dont get localised reception problems in particular towns. However there must be a clear path between the satellite and your dish and the dish must be aligned precisely. If e.g. there is a tree in the way then that can cause intermittent problems as can a loose mounted dish especially if its windy.

link to this comment
Neil Bell's 106 posts GB flag
Les Nicol

10:25 PM

J D Richards. This issue cropped up when 2D was temporarily replaced by 1F and more recently by 1N. It should have corrected if you re-scanned. I am assuming your running a motorized dish on the Fortec receiver and given your locus and reception issues I would try tweaking your system signal and PQ as high s you can. Then try a further re-scan which should correct the issue you are having.

link to this comment
Les Nicol's 991 posts GB flag
Wednesday, 23 January 2013
2:28 PM

Have lost channel 5 have tried 10.964 and 10773
still cant find it. Is it still available on a freeview box?
ps live in spain

link to this comment
maddy's 1 post ES flag

5:28 PM

maddy: You are one of many Sky viewers in Spain who have also experienced exactly the same problem since Ch5 was moved to the new Astra 2F satellite at the end of December, the reason for the problem being that the footprint (coverage area) of the 2F satellite favours the whole of the UK and Eire and with it even stretching into the Atlantic Ocean but with this being at the expense of Southern European countries, as the satellites footprint is seen to start tapering off around the Nantes level and with Bordeaux being considered as on the border line for reception, you being a considerable distance South of this.

Of course these footprints are by no means anywhere near to a 100% accurate indication of what's actually possible in a real life situation and reception can generally be achieved outside of the published range, albeit though only by using a really large 3M or more) dish! however I think that it would be somewhat stretching it for anything at all to be received as far South as you might possibly be located. (exact area not known)

That said, its possibly worth a chat to someone who resides more local to yourself and who is observed to be using a sizeable dish, as you cannot really beat a report from someone else in the same boat as yourself, as they say!

link to this comment
jb38's 7,179 posts GB flag
Thursday, 24 January 2013
4:53 PM
Merthyr Tydfil

Can you pick up the USA Network or any American channels on Sky HD

link to this comment
Daniel's 1 post GB flag
Daniel's: mapD's Freeview map terrainD's terrain plot wavesD's frequency data D's Freeview Detailed Coverage
Friday, 25 January 2013
sean baker
5:27 PM

hello all,we have sky set up down stairs,i also have the magic eye in my bedroom through the rf2 output,all fine,i know you have to watch the same channel,is there any way i can get by this i have a free view box in my room can i run sky through my box and change channels?

link to this comment
sean baker's 1 post GB flag

5:39 PM

sean baker: If you are referring to a Freeview box connected into a "normal" aerial then you would have this connected into your TV via a scart connection, the output from the magic eye being left exactly as it is by going into the TV's aerial socket, then you would select what you want to view by pressing the AV input button on your TV's remote control, this toggling between Freeview and Sky.

link to this comment
jb38's 7,179 posts GB flag
Select more comments

Your comment please
Please post a question, answer or commentUK Free TV is here to help people. If you are rude or disrespectful all of your posts will be deleted and you will be banned.

Privacy policy: UK Free Privacy policy.