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Brian Butterworth published on UK Free TV For the last six years, I have answered many thousands of personal emails that you have sent to UK Free TV.
Sadly, I am unable to offer this personal service at the moment.
Until I can restore this service, please can you leave any questions you have on an appropriate page, where they will be answered as soon as possible, or below, if you can't figure out where to ask.
I look forward to your questions!
Help with TV/radio stations?
In this section
Friday, 23 August 2013
D
den5:46 PM
my system has been updating for at least 25mins.do i stil wait to see what happens ?or do i try see if complete ! or any other thoughts..thanks den
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J
jb386:23 PM
den: Without having knowledge of exactly what is updating (Sky box?) but irrespective of what it might be I would advise you to leave it for about another 25 minutes or so before attempting to stop it.
If though when you do attempt to stop it a warning message comes on then give it another 10 minutes or so, because after this period of time has passed the chances are that the device has frozen and leaving you with no option other than to forcibly stop it.
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H
hughes6:56 PM
my sky+ box light is red yet it wont turn on just keeps saying no signal on the tv check your connections which i have already did
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J
jb387:42 PM
hughes: If the box does not appear to respond to any commands from the remote control then check the batteries, if though the batteries prove to be OK then disconnect the box from the mains for about 30 seconds or so before powering it up again.
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Saturday, 24 August 2013
J
John7:54 PM
When I use the Freeview BBC text service I only get it shown on the right-hand half of the screen with a live picture on the left. Is there any way of getting the text to display full-screen?
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MikeP
9:21 PM
9:21 PM
John:
It is not the same service as the original Oracle, Ceefax or Teletext services that were available on the analogue TV transmissions.
I know of no equipment that has any facility to make the text service display 'full screen' as the format is determined by the broadcaster.
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Sunday, 25 August 2013
M
mr reginald marsh12:19 AM
Hi, every time it rains I lose my sky, I get no signal, what can I do.
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J
jb388:09 AM
mr reginald marsh: Should you be referring to a normal level of rain and "not" of a heavy thundery nature then your problem could be caused by water entering the "F" connector that screws into the dishes LNB, and so this will require to be removed from the block then unscrewed from the coax for checking.
If though on the other hand you are referring to heavy thundery downpours, then this problem can even be occasionally experienced in a perfect installation due to the low powered microwave signal not being able to pass through dense rain clouds.
However, you should carry out a signal strength test on your box and note what the strength and quality levels are sitting at with both of having to indicate around 55% minimum, if the quality is seen to be lagging the strength to any great extent then this indicates that you dish is slightly out of alignment, this usually to the left or right rather than up / down.
Further advice dependant on feedback.
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J
jb3810:04 AM
mr reginald marsh: In addition to that said, should you be unaware as to the procedure used to carry out a signal check on a Sky box then choose the undermentioned appropriate to the version of box you are using.
If using a Standard or Sky+ box :
(1) : Press: Services - 4 - 6 and this
will take you onto the signal checking screen.
If using a Sky+ HD box : (latest menu system)
(1): Press "Services" and you will see the main menu with "Options" being highlighted.
(2): Press the right arrow once to change from Options to "Settings" and press on once highlighted.
(3): Finally, scroll to the right to select and press on "Signal", the grey bars now displayed will show you the strength / quality of the signal.
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