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For the last six years, I have answered many thousands of personal emails that you have sent to UK Free TV.

Sadly, I am unable to offer this personal service at the moment.

Until I can restore this service, please can you leave any questions you have on an appropriate page, where they will be answered as soon as possible, or below, if you can't figure out where to ask.

I look forward to your questions!

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In this section

Thursday, 12 June 2014

8:24 PM

Steve P / Peter

Without knowing what Peter's 'box' is it could be highly dangerous to just wrench it off its mounting and if they try shorting whatever mains connections there may be they could be seriously burnt or maimed - DON'T DO IT!

It would be better and safer for all to ask the local Council, BT or Electricity undertaking if they have any record of it and whether it is still needed. There are many things it could be so please ask first.

Oeter - is it on your property? If not, don't touch. If it is, ask first.

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MikeP's 3,056 posts GB flag
Saturday, 14 June 2014
10:44 PM

If I unsubscribe from Sky HD+ and join BT with Youview box will the Youview box be able to record any programs I watch via FSFS?

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Harry's 1 post GB flag
Sunday, 15 June 2014
11:01 AM

I set up my brand new goodmans freeview box yesterday as soon as i received it. It worked fine all evening. This morning it wouldn't turn on. I tried new batteries in the remote, turning it off and dismantling everything, then putting it back together, tried a different socket but it still wont turn on. It,s almost as though the remote doesn,t connect with the box. Any ideas?

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jayne's 1 post GB flag

5:19 PM

jayne: The only thing that might be happening is that the power supply has come loose from the back of the box (which does happen), or that the fuse has gone (which is unlikely).

If the box has a red light on it, then it is getting power, but its in standby. You've changed the batteries on the remote, but you can check if the remote is working by pointing it at a digital camera (the one on a phone is fine) and pressing a button. If there is a little flash on the picture, then the remote is working. If not (and batteries even come with the thing, and its only a couple of days old), then the remote is gone.

Try to make sure the power is plugged in properly. If it is, and still no joy, take it back and get it replaced. Frankly, they are not great (I've got one!), but they should work.

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MikeB's 2,579 posts GB flag
Monday, 16 June 2014
dorne mccraeNot getting signal on sky bo
12:41 PM

Not getting signal on sky box ,put up new dish ,cable ect got brill signal strength ect,got good pic tho next day pic flicking on of ,now no signal at all tho comes back at night time even tryed new box still the same seames like something is interfearing wi signal been like this formonths now

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dorne mccraeNot getting signal on sky bo's 6 posts GB flag
Tuesday, 17 June 2014
Steve P

10:20 AM

My best guess is that your dish is not pointing correctly so that tiny changes take it in and out of getting a usable signal.

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Steve P's 1,173 posts US flag
dorne mccrae
11:38 AM

Dish put up by engineer also can't pick up signal with arial for freeveiw 'a lot of windmills been put up in area could they cause no signal problem

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dorne mccrae's 6 posts GB flag

8:21 PM


A post code (or of a nearby shop) will help us locate where you are and which transmitter you might get Freeview from. We can also check whether the windmills are between you and the transmitter.

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MikeP's 3,056 posts GB flag
Wednesday, 18 June 2014
12:16 AM

have no sky signal,all cables o.k

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jpumfrett's 1 post GB flag
dorne mccrae
1:56 PM

Ab43 8ql

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dorne mccrae's 6 posts GB flag
dorne's: ...
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