menuMENU    UK Free TV logo Archive (2002-)



Click to see updates

Broadcaster complaints details

The websites, phone numbers, email and addresses for the free-to-air broadcasters in the UK

published on UK Free TV

BBC - primary reporting point

The BBC link below is the primary way to report TV reception problems, as the BBC have taken over the investigation of TV and radio interference from Ofcom.

"It's not always easy for us to provide specific answers to problems with receiving BBC TV and radio, so we've developed the webform below to help with this. When you answer the questions, you'll be presented with guidance on the possible causes of the problem you're experiencing and advice on what you could do. If the guidance and advice don't help, you'll be given the option to proceed through the webform to send us an email. "

Online: Click here to report problems to the BBC.
Phone: 03700 100 222
Address: BBC Complaints, PO Box 1922, Glasgow G2 3WT

Ofcom - pirate radio

"Please tell us what happened. It is important you give us as much information as possible as insufficient information may lead to your report being disregarded."

Online: Ofcom - Pirate Radio Interference Report Form - Listeners
Phone: 020 7981 3040 or 0300 123 3333
Address: Ofcom, Riverside House, 2a Southwark Bridge Road, London SE1 9HA

You can access details of all commercial radio broadcasters here: Ofcom - Community Radio Stations.


"Still can't find what you're looking for?"

Online: Click here to report problems to the Digital UK.
Phone: 08456 50 50 50


If you want to comment on the Freeview service or have not found the information you are looking for then contact us using the form below. Please include your postcode and house number/name in the form.

Online: Click here to report problems to Freeview.
Phone: 08701 111 270


"If you have any queries or comments about any ITV programmes or services, please send an email to ITV Viewer Services at"

Online: Click here to report problems to ITV.
Phone: 08448814150
Address: ITV Viewer Services, Gas Street, Birmingham B1 2JT

Channel 4

"Your comments are important to us, so if you want to let us know how you feel about our programmes, have an enquiry or you want to let us know about a problem with your reception, firstly have a look at out FAQ section, you may find the answer to your query there"

Online: Click here to report problems to Channel 4
Phone: 0845 076 0191 (lo-call number)
Address: Channel 4 Enquiries, PO Box 1058, Belfast BT1 9DU


"Please note that should you have an urgent enquiry, you may get a quicker response if you contact us by telephone on one of the numbers listed above."

Online: Click here to report problems to FIVE.
Address: Customer Services, 22 Long Acre, London WC2E 9LY
Phone: 08457 050505 or 020 7421 7270


Please see List of all Sky contact details.

Top Up TV

"For help and advice, you're in the right place"

Online: Click here to report a problem to Top Up TV.
Phone: 08444 15159

Virgin Media

"Need us to fix something fast?"

Online: Click here for Virgin Media help.
Phone: 0845 454 1111
Email: Email Virgin Media Faults

Help with Freeview, aerials?
How do I get a test card with Freeview1
I would like to know if it is possible to receive UK terrestrial Freeview servic2
I have been told I would receive too much singal from my Freeview tansmitter as 3
Can my Freeview box receive more than one BBC and ITV region?4
Is it true that my 87 year old mother is entitled to a FREE upgrade when the ana5
In this section
Should the UK close down the TV networks to allow for more mobile broadband? 1
UK Digital switchover ends - Northern Ireland completes on 24th October 20122
The last day of analogue television in the UK - goodbye PAL3
2 days left of analogue television - goodbye teletext4
3 days of analogue to go - goodbye to NICAM 7285
Changes to Saorview frequencies and power levels, 24th October 20126

Monday, 10 August 2020

2:33 AM

Dr Alan Green:

If you are referring to a post you made on this public website on Friday, 30 March 2018, you put the information in the post and made it yourself, no-one else disclosed it but you!
If you want the post removed, you will need to contact the website owners, making another post here will have no effect. This is an independent technical helpsite for people that want help with reception or other tv/radio technical issues, and most contributors that respond have nothing to do with this site.
This page is about how to contact various broadcasters or others in the industry to make a complaint, not this website.

link to this comment
Chris.SE's 3,693 posts GB flag
Select more comments
Page 2

Your comment please
Please post a question, answer or commentUK Free TV is here to help people. If you are rude or disrespectful all of your posts will be deleted and you will be banned.

Privacy policy: UK Free Privacy policy.