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Trying to find how much a Freesat from Sky card costs?

Here is an example of chatting to the Freesat from Sky online help box...

published on UK Free TV

There is a customer chat box on FREESAT from Sky - Call now to order, so I wondered how much a replacement card was...

Please wait for a Sky Advisor to respond.

You are now connected with Pradeep

Pradeep: Welcome to Sky, Home of HD. You are chatting with Pradeep. May I take your name please?

You: Brian

Pradeep: Hi Brian, How may I help you with your Sky purchase today?

You: I just want to know what the current price and arrangements for replacement "Freesat from Sky" cards are

You: as in "you will have to purchase a new viewing card at our then applicable standard charge"

Pradeep: Is it only freeview channels you are looking for or would you like to subscribe to our TV packages?

You: I only wish you to answer the question I have posted

You: I am 200% aware of your sales patter

Pradeep: To order the viewing card for freeview channels the best thing for you to do is to ring the Freesat team on 08442 411 602 and they will assist you.

You: Right, I have to make a premium rate call to find out how much a card costs?

Pradeep: It cost around £20 - £25.

You: around?

You: Is that official Sky pricing?

Pradeep: Unfortunately, we do not send the viewing for freeview so we are not aware about the exact price for freesat card.

You: So, why does this chat box appear on http://www.sky.com/shop/freesat/home/ ?

Pradeep: I would suggest you to contact our dedicated team for more information.

You: Also, I presume you don't mean "Freeview" at all.

Pradeep: Yes



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Comments
Monday, 21 August 2017
S
StevensOnln1
7:36 PM

khaleesi: Pairing your viewing card isn't required for any free channels, just take the viewing card out of your old box and put it in the new one.

link to this
StevensOnln1's 863 posts Gold Gold GB
Tuesday, 22 August 2017
K
khaleesi
7:17 PM

StevensOnln1: What about the encrypted but still free-to-view channels? Sony Channel 157, Sony Movie Channel 323, London Live 117? Is any pairing required for them?

link to this
khaleesi's 5 posts GB
S
StevensOnln1
10:58 PM

khaleesi: Pairing is only required for some subscription channels (mostly HD channels I believe).

link to this
StevensOnln1's 863 posts Gold Gold GB
Friday, 25 August 2017
K
khaleesi
12:29 PM

Unfortunately it seems pairing is required for London Live 117. And possibly Sky News HD 516. Its not possible to pair if you no longer have a Sky subscription.

link to this
khaleesi's 5 posts GB
S
StevensOnln1
2:48 PM

khaleesi: Sky News HD is a subscription channel. I'm surprised if pairing is required for London Live.

link to this
StevensOnln1's 863 posts Gold Gold GB
K
khaleesi
6:16 PM

Yes, sorry, you're right about Sky News HD. I'm afraid London Live, however, does require pairing. And if you don't have a recent paid Sky subscription, you can't pair it. They will sell you a new, pairable, card for ?25.

link to this
khaleesi's 5 posts GB
Wednesday, 30 August 2017
K
khaleesi
9:59 PM

UPDATE: Well, I was able to pair it. Required plugging the box into my LAN via ethernet cable. Pairing was done on the box itself, no calls required. And London Live appeared!

link to this
khaleesi's 5 posts GB
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