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Trying to find how much a Freesat from Sky card costs?

Here is an example of chatting to the Freesat from Sky online help box...

published on UK Free TV

There is a customer chat box on FREESAT from Sky - Call now to order, so I wondered how much a replacement card was...

Please wait for a Sky Advisor to respond.

You are now connected with Pradeep

Pradeep: Welcome to Sky, Home of HD. You are chatting with Pradeep. May I take your name please?

You: Brian

Pradeep: Hi Brian, How may I help you with your Sky purchase today?

You: I just want to know what the current price and arrangements for replacement "Freesat from Sky" cards are

You: as in "you will have to purchase a new viewing card at our then applicable standard charge"

Pradeep: Is it only freeview channels you are looking for or would you like to subscribe to our TV packages?

You: I only wish you to answer the question I have posted

You: I am 200% aware of your sales patter

Pradeep: To order the viewing card for freeview channels the best thing for you to do is to ring the Freesat team on 08442 411 602 and they will assist you.

You: Right, I have to make a premium rate call to find out how much a card costs?

Pradeep: It cost around £20 - £25.

You: around?

You: Is that official Sky pricing?

Pradeep: Unfortunately, we do not send the viewing for freeview so we are not aware about the exact price for freesat card.

You: So, why does this chat box appear on http://www.sky.com/shop/freesat/home/ ?

Pradeep: I would suggest you to contact our dedicated team for more information.

You: Also, I presume you don't mean "Freeview" at all.

Pradeep: Yes



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Comments
Monday, 21 August 2017
S
StevensOnln1
sentiment_very_satisfiedPlatinum

7:36 PM

khaleesi: Pairing your viewing card isn't required for any free channels, just take the viewing card out of your old box and put it in the new one.

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StevensOnln1's 3,605 posts GB flag
Tuesday, 22 August 2017
K
khaleesi
7:17 PM

StevensOnln1: What about the encrypted but still free-to-view channels? Sony Channel 157, Sony Movie Channel 323, London Live 117? Is any pairing required for them?

link to this comment
khaleesi's 5 posts GB flag
S
StevensOnln1
sentiment_very_satisfiedPlatinum

10:58 PM

khaleesi: Pairing is only required for some subscription channels (mostly HD channels I believe).

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StevensOnln1's 3,605 posts GB flag
Friday, 25 August 2017
K
khaleesi
12:29 PM

Unfortunately it seems pairing is required for London Live 117. And possibly Sky News HD 516. Its not possible to pair if you no longer have a Sky subscription.

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khaleesi's 5 posts GB flag
S
StevensOnln1
sentiment_very_satisfiedPlatinum

2:48 PM

khaleesi: Sky News HD is a subscription channel. I'm surprised if pairing is required for London Live.

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StevensOnln1's 3,605 posts GB flag
K
khaleesi
6:16 PM

Yes, sorry, you're right about Sky News HD. I'm afraid London Live, however, does require pairing. And if you don't have a recent paid Sky subscription, you can't pair it. They will sell you a new, pairable, card for 25.

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khaleesi's 5 posts GB flag
Wednesday, 30 August 2017
K
khaleesi
9:59 PM

UPDATE: Well, I was able to pair it. Required plugging the box into my LAN via ethernet cable. Pairing was done on the box itself, no calls required. And London Live appeared!

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khaleesi's 5 posts GB flag
Thursday, 5 April 2018
Doug Brown
4:36 PM
Chelmsford

I want to order a Sky "Freesat" card to get all the Channels, Sony Movies Etc, on a Sky HD box I've been given.
I rang Sky to enquire what my default ITV & BBC region would be. after being passed from pillar to post and ending up where I started all I was told was that BBC & ITV control the defaults for all postcodes and I would receive whatever the default region was. Not a lot of help.

Does anyone know where I can get this information and is there a database in the public domain?

Postcode is CM1 4YJ. I would like to be able to have BBC East (E) and ITV Anglia (E) as my default.

Doug Brown

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Doug Brown's 20 posts GB flag
Doug's: mapD's Freeview map terrainD's terrain plot wavesD's frequency data D's Freeview Detailed Coverage
Friday, 6 April 2018
J
js
sentiment_satisfiedGold

6:51 AM

Doug Brown: Your postcode maps to Freesat region 18, giving you BBC East (E) and ITV London.

I would expect the same on BSkyB.

On Freesat you could enter a postcode to give region 19 - BBC East (E) and ITV Anglia East.


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js's 822 posts NL flag
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