I have now lost all signal can you tell me what the problem might be?
Brian Butterworth published on UK Free TV The problem could be one of:
- the aerial has been moved or damaged;
- the cables or connectors that connect the digibox to the aerial are damaged;
- the digibox has broken.
If you have a "spare" digibox you use this to test the aerial connection. Can you still watch analogue TV OK?
All questions
In this section
Sunday, 7 July 2024
C
Chris.SE11:14 PM
Richard Pearce:
The Ridge Hill transmitter has been having Planned Engineering and if you are in a weaker signal area, reduced power or use of the reserve antenna could be affecting your reception,
We need a full postcode to check your predicted reception to offer further detailed advice.
Please tell us where your aerial is located, and roughly how old it is.
From your mention of your equipment I assume that you may have an amp/splitter to feed more than one device. Do you know the make and model? Where is it located?
How are you boxes and TVs (inter)connected? Are they each fed with a seperate output from a splitter?
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Monday, 15 July 2024
P
Peter Nugent10:13 PM
Post code KA5 5EN
Hi, I've just moved into a new housing development in Tarbolton, South Ayrshire and I have no channels when I scan my tv. I have a Phillips indoor aerial. Model SDV5202. It worked fine in my last post code. I have a Samsung tv.
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S
Steve Donaldson11:06 PM
Peter Nugent: As it's a new development, I struggled a little to find the location. Google Maps and Bing Maps don't recognise the individual postcode. However, having checked Royal Mail Postcode Finder recognises it and says it is Jenny Lane, Tarbolton, Mauchline. A further search brought up a council planning page which gave me the location on the north west edge of Tarbolton, west of B730 Croft Street and north of Westport.
If this is where you are then the transmitter you are looking to tune to is Darvel on a bearing of 62 degrees. This is roughly perpendicular to Croft Street. It is 9 miles out and, with exception of any local obstructions, you appear to have line of sight.
Your TV is not tuned and you cannot tune it without a signal. But in order to get a signal you need your TV tuned so you can attempt to locate your aerial is the best position. You therefore need to take a strategic approach. Use manual tuning to tune to Darvel's channels. If you have no joy where it is at present, then move the aerial, and the TV if needs be, to somewhere facing in the direction of the transmitter. This is in order to give yourself what may appear the biggest chance of actually picking up the signal. Once you have the TV tuned in, then move the aerial if needs be to somewhere more convenient and where it can get a signal. Don't retune because once it's tuned to the transmitter frequencies if it isn't showing a picture then that is because the aerial is not sited where it can get a satisfactory signal.
The multiplexes for Darvel are:
PSB1 - BBC A - C22
PSB2 - D3&4 - C25
PSB3 - BBC B - C28
COM4 - SDN - C32
COM5 - Arq B - C34
COM6 - Arq B - C35
Local TV - C31
Freeview has published a list of programme channels including which multiplex ('mux') they are on, as per the above, i.e. BBC A, D3&4 etc:
Channel listings for Industry Professionals | Freeview
You might get the Local TV multiplex on C31 and you might not. Indeed, there's no guarantees about any of them!
I suggest you make an assessment of where is the clearest view in the direction of the transmitter and work from there.
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Thursday, 22 August 2024
L
Lionel Hayward11:55 AM
Hemel Hempstead
HP3 9TP Bedmond tower covering Hemel Hempstead
We have signal from Bedmond during the day and it returns a bout 8.30pm.
I have checked all connections.
A few weeks ago HD programmes were lost then all digital.
As pensioners we are missing our day time TV.
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Lionel's: mapL's Freeview map terrainL's terrain plot wavesL's frequency data L's Freeview Detailed Coverage
S
StevensOnln13:06 PM
Lionel Hayward: The Hemel Hempstead transmitter is currently listed for planned engineering work, unfortunately no details are given of what the work involves or when it is due to be completed. Do not attempt to retune, as this may delete your correctly tuned channels.
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Tuesday, 1 October 2024
We are regular viewers of Al Jazeera but today it changed to 251.
I reset the digital on the TV and it shows the info on the channel but it still says No Video.
An online search says that basic Freeview is no longer supporting it - why it this?
Thanks
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S
StevensOnln110:48 AM
Mike Startup: Al Jazeera have decided that they are no longer willing to pay for capacity to broadcast their channel on Freeview. Instead they have made their streaming service available on LCN 251 on compatible internet connected TVs and boxes.
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Wednesday, 2 October 2024
C
Chris.SE7:40 AM
Mike Startup:
The AJE broadcast was carried on the ArqB multiplex, the linked Stream on LCN251 is on the SDN multyiplex. Are you receiving the SDN multiplex without any problems? Check channels such as QVC on LCN16, or ITV2+1 on LCN29 etc.
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Wednesday, 30 October 2024
D
Dr M Tahseen10:56 AM
Why do I not get Al Jazeera English transmitted as before? This is the onlyobjective news chanbel which is being blocked. This is highly objectionable.
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C
Chris.SE12:16 PM
Dr M Tahseen:
It's NOT being blocked Read the explanations in the posts above.
Al Jazeera have CHOSEN not to broadcast on Freeview because of the cost. They have a streamed service (had for a while) on LCN251 you need to get the SDN multiplex and have a suitable internet connected/smart TV or box to get the streaming. Otherwise you can watch on their website.
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