I have now lost all signal can you tell me what the problem might be?
The problem could be one of:
- the aerial has been moved or damaged;
- the cables or connectors that connect the digibox to the aerial are damaged;
- the digibox has broken.
If you have a "spare" digibox you use this to test the aerial connection. Can you still watch analogue TV OK?
9:01 AM Trowbridge
Disconnect the mains supply to the box for at least 5 minutes. Then reconnect it and wait a further 5 minutes whilst it sets itself up again. Then check whether it is working.
If it is not then return it to where you bought it so they can check it and repair/replace it as needed. Under the current consumer legislation they are responsible for ensuring it works (not the manufacturer) and replacing it if it has failed.
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