menuMENU    UK Free TV logo Help!



Click to see updates

I have now lost all signal can you tell me what the problem might be?

I have now lost all signal can you tell me what the problem might be?

I have now lost all signal can you tell me what the problem mig
published on UK Free TV

The problem could be one of:

- the aerial has been moved or damaged;

- the cables or connectors that connect the digibox to the aerial are damaged;

- the digibox has broken.

If you have a "spare" digibox you use this to test the aerial connection. Can you still watch analogue TV OK?

All questions
BBC Three Linear channel re-opens1
Removing all barriers to communication between diverse cultures2
How do I get a test card with Freeview3
What can I do when my Sky Digibox says 'No Signal' or 'Technical fau4
Can I receive UK TV in Ghana?5
In this section
My Freeview box has no EPG, is blank on FIVE, ITV3, ITV4, ITV2+1, has no sound o1
I have a Durabrand cg5660-m and I need the lock key code!2
What is the Inversion Effect and why does it effect my Freeview TV reception? 3
My ITV/C4 Freeview channels have disappeared - what can I do? Is it my SCART ca4
My high gain aerial can't get all the Freeview channels I expected5
What are the aerial types about? Are they high-gain?6

Friday, 4 September 2015

6:22 PM

Carol Arnott: The Kidderminster relay is reported as being "Off Air" as from 17.29 today, the reason for unknown as yet.

Do "not" attempt to retune your equipment as the programmes will return of their own accord.

link to this comment
jb38's 7,179 posts GB flag
Sunday, 13 September 2015
12:02 PM

I live in- Rosehearty transmitter area and on Saturday afternoon itv2 stopped and it came up that there was no digital tv signal available but we are still getting all the bbc channels but no other freeview channels. I have tried doing a retune on one of the other tv's but when it was re-tuned only the bbc channels came back, don't want to do the same in the main room in case the other channels disappear form there as well. Would it be anything to do with the digital tv recorder as its the same type that is in both rooms or what else can it be if its nothing to do with with transmitter.

link to this comment
Irene's 1 post GB flag

7:10 PM

Irene : ITV2 is broadcast on the same Mux transmitter as used by ITV1, and although what you have said is inclined to suggest that the problem is possibly down to transmitter failure, albeit that nothing to this effect has been reported, (at least as yet anyway!) then as all your devices are failing to receive anything other than the BBC channels, rather than deleting channels already stored in your tuner, which happens if retuning is carried out whilst a transmitter is down, your best policy would be to ascertain if the problem is being experienced by anyone else in your area, of course, this action being "after" having checked that the signal hasn't returned.

Further advice dependent on findings.

link to this comment
jb38's 7,179 posts GB flag
Friday, 18 September 2015
M.T Murphy
7:29 PM

I live in Crewe Cheshire. In the morning I have no channels. I rescan and receive no frequencies. When I do this nearer lunch time or late afternoon I get all channels. Please can you advise


link to this comment
M.T Murphy's 1 post GB flag

11:31 PM

M.T Murphy: Reception predictions suggest that although reception is possible (in theory) in your area from a number of stations, the best signal by far is from Winter Hill, albeit that engineering work is presently taking place at this station, a warning notice to the effect of a "possible weak signal" having been posted on the engineering page.

The most likely reason for what you experienced being, your reception dropped out due to the TX power having been temporarily reduced (for safety reasons) to a level under that necessary to resolve a picture, at least for viewers in some areas including your own.

Carrying out a retune whilst a signal is down "always" results in all programme data stored in the tuner being lost, this happening the instant you press "search or scan", the further retune carried out coinciding with the power having been increased again, hence the tuner being able to recover the programme channel data previously lost.

Always refrain from carrying out a retune when confronted with a "no signal" warning, because if its due to a transmitter problem the channels will return of their own accord.

link to this comment
jb38's 7,179 posts GB flag
Friday, 2 October 2015
12:31 PM

I live in the welsh valleys, and have no free view signal.
The Ariel seems fine and the free view box is working, any advice? Thanks

link to this comment
vic's 1 post GB flag
10:17 PM

I will leave in Bridlington and I cannot receive any free view channels do you know what the reason is

link to this comment
Mark's 1 post GB flag
Tuesday, 6 October 2015
4:36 PM

I have no picture on any of my three tvs only 'Weak or no signal' notice. When I look at my signal detector page it says 'strength and quality zero'. Does this mean aerial problems?

My thanks for your help.


link to this comment
Eve's 4 posts GB flag

6:28 PM

Eve: Although it could possibly suggest that, its not really possible to check the status of the transmitter covering your area unless your location is known, this in the form of a post code or one from nearby, e.g: a shop / post office.

link to this comment
jb38's 7,179 posts GB flag
Sunday, 25 October 2015
5:29 PM

Lost my signal on my freesat all so no signal on the free veiw thats built in to my TV am the netherton area of Liverpool

link to this comment
karl's 1 post GB flag
Select more comments

Your comment please
Please post a question, answer or commentUK Free TV is here to help people. If you are rude or disrespectful all of your posts will be deleted and you will be banned.

Privacy policy: UK Free Privacy policy.