I have now lost all signal can you tell me what the problem might be?
Brian Butterworth published on UK Free TV The problem could be one of:
- the aerial has been moved or damaged;
- the cables or connectors that connect the digibox to the aerial are damaged;
- the digibox has broken.
If you have a "spare" digibox you use this to test the aerial connection. Can you still watch analogue TV OK?
All questions
In this section
Friday, 4 September 2015
J
jb386:22 PM
Carol Arnott: The Kidderminster relay is reported as being "Off Air" as from 17.29 today, the reason for unknown as yet.
Do "not" attempt to retune your equipment as the programmes will return of their own accord.
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Sunday, 13 September 2015
I
Irene 12:02 PM
I live in- Rosehearty transmitter area and on Saturday afternoon itv2 stopped and it came up that there was no digital tv signal available but we are still getting all the bbc channels but no other freeview channels. I have tried doing a retune on one of the other tv's but when it was re-tuned only the bbc channels came back, don't want to do the same in the main room in case the other channels disappear form there as well. Would it be anything to do with the digital tv recorder as its the same type that is in both rooms or what else can it be if its nothing to do with with transmitter.
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J
jb387:10 PM
Irene : ITV2 is broadcast on the same Mux transmitter as used by ITV1, and although what you have said is inclined to suggest that the problem is possibly down to transmitter failure, albeit that nothing to this effect has been reported, (at least as yet anyway!) then as all your devices are failing to receive anything other than the BBC channels, rather than deleting channels already stored in your tuner, which happens if retuning is carried out whilst a transmitter is down, your best policy would be to ascertain if the problem is being experienced by anyone else in your area, of course, this action being "after" having checked that the signal hasn't returned.
Further advice dependent on findings.
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Friday, 18 September 2015
M
M.T Murphy7:29 PM
I live in Crewe Cheshire. In the morning I have no channels. I rescan and receive no frequencies. When I do this nearer lunch time or late afternoon I get all channels. Please can you advise
Thanks
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J
jb3811:31 PM
M.T Murphy: Reception predictions suggest that although reception is possible (in theory) in your area from a number of stations, the best signal by far is from Winter Hill, albeit that engineering work is presently taking place at this station, a warning notice to the effect of a "possible weak signal" having been posted on the engineering page.
The most likely reason for what you experienced being, your reception dropped out due to the TX power having been temporarily reduced (for safety reasons) to a level under that necessary to resolve a picture, at least for viewers in some areas including your own.
Carrying out a retune whilst a signal is down "always" results in all programme data stored in the tuner being lost, this happening the instant you press "search or scan", the further retune carried out coinciding with the power having been increased again, hence the tuner being able to recover the programme channel data previously lost.
Always refrain from carrying out a retune when confronted with a "no signal" warning, because if its due to a transmitter problem the channels will return of their own accord.
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Friday, 2 October 2015
V
vic12:31 PM
I live in the welsh valleys, and have no free view signal.
The Ariel seems fine and the free view box is working, any advice? Thanks
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M
Mark 10:17 PM
I will leave in Bridlington and I cannot receive any free view channels do you know what the reason is
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Tuesday, 6 October 2015
E
Eve4:36 PM
I have no picture on any of my three tvs only 'Weak or no signal' notice. When I look at my signal detector page it says 'strength and quality zero'. Does this mean aerial problems?
My thanks for your help.
Eve
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J
jb386:28 PM
Eve: Although it could possibly suggest that, its not really possible to check the status of the transmitter covering your area unless your location is known, this in the form of a post code or one from nearby, e.g: a shop / post office.
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Sunday, 25 October 2015
K
karl5:29 PM
Lost my signal on my freesat all so no signal on the free veiw thats built in to my TV am the netherton area of Liverpool
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