I have now lost all signal can you tell me what the problem might be?
Brian Butterworth published on UK Free TV The problem could be one of:
- the aerial has been moved or damaged;
- the cables or connectors that connect the digibox to the aerial are damaged;
- the digibox has broken.
If you have a "spare" digibox you use this to test the aerial connection. Can you still watch analogue TV OK?
All questions
In this section
Thursday, 15 March 2018
MikeP
6:13 PM
6:13 PM
Ami:
The Mendip transmitter that you use has some work done on 27th February to prepare it for a further allocation of channels due in June 2018. You should have done the retune immediately after 27th February but not since. All you have now achieved is total loss of all channels!
Start checking all the aerial connections you can safely reach. Unplug each coaxial plug/socket and then refit. Then try Logical Channel 1 (BBC1) and manually tune it to Channel 49 for PSB1 (698.00 MHz) multiplex which carries BBC1 services. If you now get BBC1, try a full retune and check that you are getting all the logical channels and then check you can get all the programme channels.
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Tuesday, 20 March 2018
R
Riccardo5:46 AM
Millburn Muir seems to be still down. 05.45 20/3/18 When fixed?
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Friday, 23 March 2018
J
Jo & Iain8:39 PM
Didcot
We are watching Freeview from OX11 8JT, I understand from the Oxford transmitter.
The local Oxford Channel 7 has been severely pixilated or unwatchable for some time. 5Spike, meanwhile, has been ok. Today, 5Spike, on channel 31, became pixilated and unwatchable so we did a full re-tune. Now Channels 7 and 31 have disappeared from our list.
Thanks in advance for any advice you can give.
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Jo's: mapJ's Freeview map terrainJ's terrain plot wavesJ's frequency data J's Freeview Detailed Coverage
S
StevensOnln111:43 PM
Jo & Iain: Retuning is never a good idea when you have a weak signal as all you are doing is deleting the channels which were already correctly tuned and searching for them again. As there are no transmitter faults showing for Oxford, the most likely cause is something in your aerial system. Start by checking for any loose or damaged cables or connections behind your TV, then work your way along the cable as far as you can safely access towards the aerial.
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Wednesday, 28 March 2018
A
andrea mcgrahan 10:06 PM
I seem to have lost most of my channels through my smart tv . I can only receive 31 channels and no anologue at all. I have tried reinstalling tv numerous times with no success. Can you advise on wot to do please.
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S
StevensOnln111:25 PM
andrea mcgrahan : You won't receive any analogue channels as they were all closed down in favour of digital TV a few years ago. Have you checked for any loose or damaged cables or connections behind your TV? Please provide a full postcode so that we can see which transmitter you're using, where you are in relation to it and your predicted coverage etc.
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Thursday, 5 April 2018
J
Joey4:26 PM
Lots of people in Machynlleth have had no TV all day can you tell us ignoring Freeview aerial / Mast across this part of Mid Wales is broken?
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Friday, 6 April 2018
MikeP
12:23 PM
12:23 PM
Joey:
If you look at Digital UK | Planned engineering works it shows that the Machynlleth relay is expected to have possible service interruptions.
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Saturday, 28 April 2018
P
peter6:26 PM
No Tv channels from Penaligon Downs Cornwall, tried 2 different boxes
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S
StevensOnln17:00 PM
peter: There are no faults showing for the Penaligon Down transmitter. Have you checked for any loose or damaged cables or connections? Have you checked with any neighbours whether they're having any problems with Freeview? Do not attempt to retune.
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