Fixing the Freesat Freetime internet connection problem
Freetime Logo Photograph: Freesat
If the online services have worked in the past, but not today, here's how to fix the problem. Once done the box will continue to work until the Freesat box is powered off.
Step 1. Press the "Settings" button on the remote control.
Use the right arrow to select "Network connection" and press "OK".
Step 2 On the "Broadband connection screen"
Press OK to select "Connect automatically".
Step 3 See the "Great You're connected" screen.
This means everything is OK.
Step 4 Press the "freesat button" and scroll to "On Demand" and press OK
Everything will be fine until the box is powered off.
Help with Free satellite?
In this section
Friday, 12 August 2022
R
Roy Hopkinson2:30 PM
WE have a HUMAX box on freesat which recently stopped us being able to use ITV hub (other channels work ok)
I have contacted ITV they gave me some instructions but still does not allow to play programme episodes on the ITV Hub.
My HUMAX box has the latest software update but we still cannot access previous ITV hub Programme episodes.
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Saturday, 13 August 2022
C
Chris.SE2:38 PM
Roy Hopkinson:
StevensOnln1 may be able to help with this, but he doesn't seem to be about at present.
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Sunday, 14 August 2022
S
StevensOnln13:10 PM
Chris.SE: I've found ITV Hub to be unreliable on our Humax box on the few occasions I've used it (I tend to use a NowTV stick instead for catchup players). It is being replaced by ITVX within the next couple of months, hopefully that will be improved.
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Monday, 15 August 2022
S
StevensOnln11:38 PM
Roy Hopkinson & Chris.SE: I've received an email from ITV today informing me that ITV Hub will no longer be available on my Humax Freesat box from the end of September, so you'd probably be better off getting a streaming stick if you don't have access to ITV Hub on another device.
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Tuesday, 3 January 2023
M
maureen elizabeth carpenter10:45 PM
cannot watch bbc 1 or 2 on catch up keeps saying check URL etc it is all on!!!!
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C
Chris.SE11:19 PM
maureen elizabeth carpenter:
What device/box/set are you trying to watch on?
I assume you are trying to use iPlayer on it, is that correct? If not, please explain what you are watching and exactly what you do, and what the error message says precisely.
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Monday, 12 May 2025
S
StevensOnln13:00 PM
ralph: As you haven't told us the make and model (or even what type) of box it's going to be very difficult for anybody to offer much assistance. Have you taken the basic steps of power both the box and router off at the mains, then switching both back on and trying the password again? Are you certain that you're entering the correct password, could it have previously been changed in the router settings?
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