Feedback
Brian Butterworth published on UK Free TV For the last six years, I have answered many thousands of personal emails that you have sent to UK Free TV.
Sadly, I am unable to offer this personal service at the moment.
Until I can restore this service, please can you leave any questions you have on an appropriate page, where they will be answered as soon as possible, or below, if you can't figure out where to ask.
I look forward to your questions!
Help with TV/radio stations?
In this section
Saturday, 3 September 2016
R
Richard Cooper12:25 PM
J Hassan: Good afternoon, J Hassan and sorry for not dealing wit your query yesterday. Unfortunately, without knowing the district in which you live, we cannot assist you with transmitter information. Please reply back with the name of the district of your town or city, or the name of your village, and then we can help. Richard, Norwich.
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MikeP
1:52 PM
1:52 PM
J Hassan:
Better still would be a full post code or that of a very nearby public building such as a shop or post office. That will enable us to look up not only which transmitter is best for your location but also if there are any known problems or reception difficulties in your area. You should, of course, check with your neighbours to see if they are having the same problem.
You should also check you own equipment, includi g the aerial and the leads connecting that to your TV set.
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Sunday, 4 September 2016
Your TV needs an update to receive this BBC service
Update your TV Apps through your Apps portal or store
(and your TV firmware if required)
Got the above on pressing Red button to get the Text News today, this is a feature we haven't used often.
Samsung HD Smart TV
What do I do please?
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Thursday, 15 September 2016
MikeP
1:44 PM
1:44 PM
Briantist:
Having been a regular contributor to this website for a while now, I have become used to receiving daily emails from the system to show me any new comments or questions. However, I have not received these either yesterday or today (they usually arrive at 1303).
So can you check whether I am still included in the listing the receive the emails please?
Many thanks.
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Friday, 16 September 2016
MikeP
10:26 AM
10:26 AM
Briantist:
Thank you, I received the update email this morning at 10.06.
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Saturday, 17 September 2016
S
steve P4:07 PM
I got mine at 10:04 (sent 10:03)
Clearly a higher priority?
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Monday, 19 September 2016
S
steve4:46 AM
Hi Brian,
no longer live in UK so trying to unsubscribe.
Go through the process and the email returned does not appear to have unsubscribe.It welcomes me as a new member.
Can you sort please
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Tuesday, 27 September 2016
MikeP
11:10 AM
11:10 AM
Hi Briantist:
Once again I have not received the daily email of new posts on your website. After the recent 'outage' of these, you kindly restarted them and they generally arrived at about 10.03. Today - nothing!
So I have entered my email address in the field provided about an hour ago and have still not received the email expected.
Can you investigate please?
Thanks
MikeP
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MikeP
5:58 PM
5:58 PM
Briantists:
Further to my message at 11.10 this morning, it is now 17.58 and the email has still not arrives. There must be something wrong with the system?
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Saturday, 1 October 2016
MikeP
11:08 AM
11:08 AM
Briantist:
No emails since Tuesday, as reported above.
Please can you do something about it ASAP.
Thanks in advance.
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