All posts by Joe B
Below are all of Joe B's postings, with the most recent are at the bottom of the page.
Peter Simpson: Thank you for the update from Panasonic (I assume you mean Fri 20th Apr?!). I'm still chasing Freeview (help@freeview.co.uk) for progress and sent another e-mail today asking for an update.
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Peter Simpson:
I've also now had a reply from Panasonic:
"In regards to your query, I would like to inform you that the issue you described is currently being investigated by our company. As you mentioned the problem was triggered by the changes in the Freeview signal and we are working towards a resolution, however this might take some time as the matter seems to only affect recorders that connect to the Midhurst transmitter, hence this seems to point out to a transmitter issue rather then an actual device problem. Regrettably, we do not have any troubleshooting steps to fix this currently, however I will be able to update you on the matter as soon as we have more details available."
There are some suggestions on other forums that Accurate Recording (AR) signals might be involved, with the broadcast AR signal not matching the channel identifier on the box (I'd post the link but can't find the discussion just now). Whatever, it does seem that Freeview and Panasonic are aware and trying to fix.
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Peter Simpson: My only contact was via their website and e-mail thereafter:
Viewer Support
Freeview Advice Line
Support | Freeview
e: help@freeview.co.uk
t: 03456 50 50 50
a: PO Box 26833, Kirkcaldy, KY2 9AG
I'm following up with both Freeview and Panasonic at regular intervals to try to keep their focus on fixing the issue, but I only have publicly issued contacts.
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Gekko77:
Thanks for the thought. I've tried a purely manual recording on one of the affected channels and it still doesn't work, so nothing to do with AR if what you say is correct. Ho hum!
I wonder if Trading Standards would be interested in expensive items which used to work but are no longer fit for purpose?
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All working for me too. I also got the e-mail from Freeview but I'm equally in the dark about what exactly was fixed.
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Sunday 25 March 2018 4:38PM
Peter Simpson: I have exactly the same problem with a Panasonic DMR-PWT530. I can view all the channels on the PSB3 / BBCB Mux but can't record any of them. I've just sent a question to Panasonic asking for their advice. It's got to be something to do with the retune but whether it's at the transmitter end (something like a digital rights protection that's be switched on by accident) or on the Panasonic HDD recorders is anyone's guess. I'll post here if I hear back from Panasonic but at least you know one other person is in the same boat.