Hello
Ive replaced sky box with a freesat 4k box.
Ive set it up , 138 channels has been found but half of them doesn't have video or sound just a black screen. Ive tried to contact freesat and been advice to scan channels again and reboot box which I did but still the same issue.
Can there be something wrong with box or maybe satellitedish is in wrong position ?
Channels that I'm missing are for example
BBC Scotland , sky, pbs America,, channel 4 , itv+1,e4. , more 4 +1
Signal strength is good, quality poor
Wednesday 20 January 2021 10:42PM
Hello
Ive replaced sky box with a freesat 4k box.
Ive set it up , 138 channels has been found but half of them doesn't have video or sound just a black screen. Ive tried to contact freesat and been advice to scan channels again and reboot box which I did but still the same issue.
Can there be something wrong with box or maybe satellite dish is in wrong position ?
Channels that I'm missing are for example
BBC Scotland , sky, pbs America,, channel 4 , itv+1,e4. , more 4 +1
Signal strength is good, quality poor
Hopefully you can help me please