I have happily received terrestrial HD TV on a Samsung LED TV since 2012. Last month the HD TV channels went down suddenly. I tried autotune - SD channels found but no HD channels. Connected to Samsung on live chat - terrestrial SD TV channels had a signal strength of 100% with no errors. Samsung technician concluded HD tuner on TV had gone. Took the opportunity to upgrade to a QLED TV but have the same problem - it won't tune to HD TV channels. HD across net and DVD all work fine. My post code is AL6 9RG and I have checked the alignment of the ariel to the local transmitter (229 deg). The QLED will autotune to channel 43. I have done numerous factory resets and retunes with no connections to remove channel history but still won't find HD TV. I have tried a manual tune to channel 46 but get a 0% signal. Not quite sure what to try next to work out what's not working. Anyone get any suggestions ?
Monday 15 January 2018 7:55PM
Welwyn
I have happily received terrestrial HD TV on a Samsung LED TV since 2012. Last month the HD TV channels went down suddenly. I tried autotune - SD channels found but no HD channels. Connected to Samsung on live chat - terrestrial SD TV channels had a signal strength of 100% with no errors. Samsung technician concluded HD tuner on TV had gone. Took the opportunity to upgrade to a QLED TV but have the same problem - it won't tune to HD TV channels. HD across net and DVD all work fine. My post code is AL6 9RG and I have checked the alignment of the ariel to the local transmitter (229 deg). The QLED will autotune to channel 43. I have done numerous factory resets and retunes with no connections to remove channel history but still won't find HD TV. I have tried a manual tune to channel 46 but get a 0% signal. Not quite sure what to try next to work out what's not working. Anyone get any suggestions ?