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All posts by Rachel Gundry

Below are all of Rachel Gundry's postings, with the most recent are at the bottom of the page.

Rachel in Wiveliscombe, near Taunton: I can no longer receive Al-Jazeera English, as it has been moved to channel 108 which is not transmitted from Stockland Hill transmitter. Even though this is reported as having no problems, this is a big problem for me! The only advice I have found is to try and receive it from another transmitter by moving the aerial, but when I click on the list to see which one to try it does not come up. Also I doubt this would work as we are in a very hilly area - I think the next nearest one would be Mendips. Who can I appeal to? I feel very angry as the service before on channel 133 was perfect. Who has decided to change the availability of this station? Would it be resolved by going back to non HD reception? How come BBC channels can be watched on both non-HD and HD channels. It is very frustrating and wrong to discriminate in our choice of TV channels without any consultation. Thankyou.

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Monday 20 June 2016 9:14AM

Please can anyone tell me how to appeal against the fact that Aljazeera English service HD is not available from the Stockland Hill transmitter. Aljazeera used to be on freeview channel 133 and I watched no problem - now it has become HD and we can't receive it. Who makes these decisions? Could it not stay non HD? What is the issue? I am really missing this channel. I have tried emailing Aljazeera but no response. Thankyou anyone who can help or support.

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MikeP: Thankyou for your advice, I'm sorry i didn't catch it before I wrote again this morning - I have looked at the Mendips transmitter and I think coverage generally would be better from the Stockland Hill transmitter - our postcode is TA4 2LU and we have no problems with freeview TV at all - only that this channel is no longer available. Are you saying the Stockland Hill transmitter is a 'lighter' transmitter than Mendips, so it transmits fewer channels? Or is it Aljazeera's choice to not pay to transmitted from there? Is it more expensive to transmit on HD? If I changed to mendips would that guarantee getting the channel 108? I am worried about changing and then getting other problems with reception. Thanks, Rachel

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