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All posts by John Sykes

Below are all of John Sykes's postings, with the most recent are at the bottom of the page.


we have a Philips HD pvr HDT 8520 working off Mendip: all channels OK and decodable, including CH33. It lost the mux which includes BBC4 HD, so I ended up doing a factory reset and retuning. It pauses to ask which network to choose: "West" (116 tv's) or "Com78 National" (28). You can't choose both. If I select "West", it then puts the BBC4 HD mux channels up in the 815 channel area with no metadata to enable program recording. If I choose "Com78 National" we have the correct channel numbering for BBC4 HD (106) and the other HD channels in Ch33 mux, but not for the normal BBC1/ITV/Ch4 hd's etc, which end up with no metadata, numbered in the 200's I think. Can something be done to make the networks converge? There must hae been a change incompatible with with the box's firmware?

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StevensOnln1:
No, you can only select either West or Com78 National during tuning. In either case all 140 TV channels are "tuned", but those with the "wrong" region do not have any information attached so you can't record them from the epg. Perhaps this will be resolved when the next frequency shift takes place?

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StevensOnln1:

Re "Philips technical support as this will presumably affect anyone else using that model who can receive COM7/COM8 and may lead to Philips issuing a firmware update if there are a large number of affected users."

Yes, with some difficulty I've done that: the chances are remote! The email address to report this to Philips is

reception@xgem.com

John


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