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All posts by Ken

Below are all of Ken's postings, with the most recent are at the bottom of the page.

Film 4
Tuesday 6 August 2013 11:01PM
Cheltenham

Here at GL52 3ES we get Freeview from Ridge Hill. After getting the permanent message on Film4 I retuned about 10:30pm today Tue 6th Aug. Now we get a blank screen on 15 and Film4 on 791 with the message still there. We have also lost Film4+1.
Ken

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Film 4
Wednesday 7 August 2013 10:40PM
Cheltenham

KGM: Before my last post I did a first time installation, which deletes the previous channel list. When this failed I removed the aerial lead and retuned as recommended by jb38. I confirmed the list was empty before retuning again with the aerial reconnected.

The problem remains. Channel 15 empty & Film4 on 791. Today the retune message has gone from Film4 on 791.

It's looking like this situation is permanent.

Who can I contact for official help on this problem ?

thanks

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Film 4
Wednesday 7 August 2013 11:41PM

I have managed to solve the missing Film4 using information from here Digital UK - Missing channels or wrong news service?
I selected Freeview 15 and did a manual search, when I found it had been automatically tuned to Ch29. The web link above indicated it should be on Ch25 at my address, which I changed to. I now have Film4 back on 15.

So, good for now. But next time a retune is needed will I have to go through the same process again ?

All this so 4G mobile and Freeview don't interfere with each other. Good bit of planning !! (GL523ES)

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