All posts by Chris.SE
Below are all of Chris.SE's postings, with the most recent are at the bottom of the page.
Ian:
Hi. You are unfortunately in one of those very awkward spots, and it may depend entirely on where you are within your postcode. Whilst predictions are no guarantee, the best may give you poor to very variable reception of the ArqB/COM6 multiplex which carries Talking Pictures.TV from the Whitehawk Hill transmitter. In other parts you may only get (good) reception of the 3 PSB multiplexes from the Saltdean Relay transmitter.
See Channel listings for Industry Professionals | Freeview for which TV channels are carried on which multiplexes. (Note, there is no Local multiplex receivable where you are).
Your best bet will to have a look at which way your neighbours' aerials are pointing. If there are some pointing roughly at compass bearing 290 degrees, roughly WNW they may be getting some reception from Whitehawk Hill. Ask them how reliable it is?
If however the aerials are pointing roughly compass bearing 40 degrees - slightly N of NE, then they'll be only able to get the Saltdean relay reliably.
Then have a chat with a local aerial contractor - who knows your specific area - there's be plenty who don't!
BT VIP comes via your broadband connection (which needs to be quite fast for the best streaming) and as far as I can make out Talking Pictures is not one of the channels available.
You can get TPTV Encore direct via the internet at
TPTV Encore | Talking Pictures TV
BUT your TV browser may not be able to display it depending on its build standard so you could only view it on a computer, mobile phone etc.
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David Shepherd:
No problem, post back with more information about this amplifier when you've checked out the other things when you have time.
Does the aerial have plain rods or squashed Xs? Does it have a coloured green bung in either end or is it black? Does it have a flat metal grid on the back or is it a more elaborate arrangement with several rods, maybe even a log-periodic? Some typical examples -
https://www.aerialsandtv.….jpg
https://www.aerialsandtv.….jpg
https://www.aerialsandtv.….jpg
https://www.aerialsandtv.….jpg
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J Mitchell :
To be clear, you used to have TV channels at LCNs 101-106/109 in your EPG? Are they still there with just no signal?
When did the problem start?
Have you changed anything in your equipment set-up?
Does the aerial look intact and is it still pointing in the correct direction?
The BBCB HD/PSB3 multiplex which carries the HD channels is on UHF channel C21 at Sandy Heath.
Can you check in your TV Tuning section which UHF channels you are tuned to? The correct UHF channels are in the very top section of this page.
Can you post the signal strength and quality (or BER/Error) figures for each UHF channel?
You could be getting interference as a result of weather related Tropospheric Ducting which has been very intermittent and variable. There appears to be some predicted at present which may be affecting reception for some in East Anglia. It doesn't normally affect all multiplexes (and so the TV channels carried on them), usually just one or two, but it does depend on where the interfering signals are coming from.
If you provide a full postcode, we can check your predicted reception.
If you were correctly tuned then do not retune if you have pixellated pictures or no signal as this usually just clears the correct tuning. If you need to correct your tuning, do a manual tune of the UHF channels listed.
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Caroline Tann:
Hi, this isn't the broadcaster's website, it's an dependant technical help-site.
You'll be best contacting the owners of the channel (used to be Sony) but now in the UK it's Narrative Entertainment UK Limited
See Narrative
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Fiona:
Talking Pictures TV LCN82 is carried on the COM6/ArqB multiplex which is UHF channel C37 at Craigkelly. The other channels you are most likely to be missing should also be on ArqB. If however you are still getting some of those other channels, then a different approach is needed, Check in the 800s for any channels you are missing.
See Channel listings for Industry Professionals | Freeview for which TV channels are carried on which multiplex.
In the first instance, try a manual retune on UHF C37.
If you are missing other channels, please say which ones they are as this may help to narrow down the problem.
Roughly how old is your TV aerial and downlead? Have you had a look at the aerial to make sure it looks intact and is still pointing in the correct direction and the downlead is secure and not flapping in the wind.
Please provide a Full postcode so we can check your predicted reception and which way your aerial should point.
The predictors do not work on partial postcodes and they are large areas and there could be possible pockets of poor reception in some areas.
Have a look in your TV Tuning section for Signal Strength and Quality (or Error/BER) figures.for each UHF multiplex. This may be in a section called Signal Test or it may be in Manual tuning. Exactly where can vary from Model to Model.
Have you received a postcard from restoretv.uk advising about possible interference from new or upgraded mobile phone masts near you? If this is the cause you could get a free filter.
Do you have any amp/splitter for signals to more than one set? If so, where is it located, what model is it|?|
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David flannery:
I'm afraid without a full postcode we can't answer that question as we don't know where your locale is in relation to the transmitter(s) you might receive. Note that the Leicester transmitter has a limited choice of channels as it's a relay and only transmits the 3 PSB multiplexes, see the very top of this page. You may be able to get satisfactory reception from a main transmitter and get all 6 multiplexes.
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Monday 19 December 2022 9:41PM
Roy Taylor:
To add to what StevensOnln1 has said, I've done a check via 2 sources and there are currently no listed faults or outages for Caldbeck and the transmitter hasn't been listed for Planned Engineering for a good number of weeks.
Have the problems been continuous, or on some days now and again, or do they occur at specific times, are they happening at present?