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All posts by paul milne

Below are all of paul milne's postings, with the most recent are at the bottom of the page.


What is going on with Pontop Pike Transmitter - numerous retunes of late with BBC Channels going to 751 number on talk talk box ...then asked to do a retune yesterday (13/11/19) and half my channels are now garbled - (Sky News, Pick, Horror Channel . whatever maintenance has happened recently has made the service 90% worse...please get this fixed asap - a very unhappy customer ....

Ps the main channels 1 to 6 are fine so don't say its my aerial - they were working fine till yesterdays update...

Paul Milne

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Ps I live in the Lukes Lane area of Hebburn on Tyneside

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P
Pontop Pike (County Durham, England) Full Freeview transmitter
Thursday 14 November 2019 11:03AM
Hebburn

Chris.SE: Hi Chris - another user on twitter from very close to the transmitter exactly the same issue since yesterdays update half of the signals garbled - my post code is ne31 2as and is pointing towards pontop pike - sorry I thought this site was linked to pontop pike - is there any way you can pass this information on so they can check the transmitter as is seems a wider issue ...also I will try what you have said tonight when I return home...

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...

Chris.SE: ok Chris I have passed your advice on to the twitter user and we will both report back tomor
row to see if your solution works...

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Problems with Pontop Pike Transmitter since retune 13/11/19...

Chris/everyone....

One retuning my Talk Talk set top box last night (clearing all channels then retuning again) I lost a few channels - and some were still pixelated.

After many attempts - seemed to be worse when the showers of rain were about _ I managed to get 148 freeview aerial channels . I took the connector off the box and redid it to make sure I had the best connection possible and even banged my set top box a little which strangely seemed to help. As of this morning I can view all of the channels - although still getting slight pixilation now and again on sky news and pick tv. I tested the signal strength on the best channels and this was around 40 - I do not know what it was before the retune but I never had any issues with any channels previously.

Freeview said they would look into it - they have just come back with your solution and even hinted at a new aerial or cable tv. Seems they are washing their hands of any responsibility as its only a few users reporting this and not 100s - I may be proven wrong in the coming days...I am not happy but will just have to live with this - whatever they did to me seems to have reduced the signal on certain channels - and nobody wants to go up to pontop pike and move them to a better slot or improve the signal strength...im disillusioned this morning tbh...

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