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All posts by jb38

Below are all of jb38's postings, with the most recent are at the bottom of the page.


frank dennis: As the reason for your problem can range from that of a defective box to one connected with your installation, i.e: dish / cables from etc, more information is required with regards to your statement of having tried everything, such as exactly what?

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Janet Polden: The ability to view (26) ITVBe is dependant on which transmitter you receive Freeview from, as it has to be from a main station and not a Freeview light transmitter such as Weymouth, the easy way to find out being whether or not you can view ITV3, as ITVBe is on the same SDN multiplex as ITV3.

Should you be able to receive (10) ITV3 but (26) is not indicated on the EPG listings, try retuning your TV to update the listings.

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J
All free TV channels in the UK
Wednesday 8 October 2014 8:36PM

Robert: BBC Look East is most likely being picked up on the reverse side of your aerial from the Rouncefall transmitter located at only 3 miles away on a bearing of 50 degrees.

You can check this by carrying out a signal test on the TV, as the Mux channel number of the programme channel being tested is usually indicated along with the strength / quality of the signal, BBC1 having taken up 805 as Crystal Palaces BBC will have taken up the first position in the EPG listings.

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J
All free TV channels in the UK
Wednesday 8 October 2014 9:42PM

Robert: And of course something I forgot to mention, being that Rouncefalls BBC1 is on Mux Ch44, whereas Crystal Palaces BBC1 is on Mux Ch23.

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Claudette : Unfortunately its not really possible for anyone to give advice on a query of this nature without first of all having knowledge of your location, this in the form of a post code or one from nearby such as a shop / post office, as this would then enable access to info on the transmitters that covers your area, as what you have reported could suggest that either you reside in a bad area for reception, or alternatively are receiving a low signal level due to a fault somewhere on your aerial system, this ranging from a faulty jumper lead, defective booster (if used), or a defective connection on the actual aerial itself where the coax joins into same.

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J
Full technical details of Freeview
Thursday 9 October 2014 10:42AM

John : What you have reported is inclined to suggest that the problem is one of a local issue and not connected with the transmission side of the equation, as my household views Freeview from Waltham and as far as I know reception has been perfectly OK.

However, one possibility that does exist is that of a 4G transmitter being tested out in your area, because should you be located anywhere near to the 4G transmitter site channels at the higher end of the band, such as mainly used by Waltham, can be affected, Notts TV (Mux C26) as well as ITV3 (Mux C29) operating on the lower end of the band and as such less chance of being affected.

Should the aforementioned apply, others in your area are also liable to be affected to a certain degree dependant on the brands of equipment being used, and in cases such as this local enquiries are essential to determine if the problem is confined only to your installation or not, because if it is, then the problem is not likely to be connected with 4G.

That said, the other thing that you should check is that your TV has not carried out a channel update and has accidentally stored channels from Belmont, as Belmont is used by a number of viewers around the Spalding area, some having two aerials to enable reception from both Waltham and Belmont.

The way to find out if it has or not, being to carry out a signal test BBC1, ITV1 and ITV3 for the purpose of noting the Mux channel numbers associated with the channel being tested, these usually always being indicated along with the strength / quality levels.

Waltham : BBC1 Mux C49 (698.0Mhz) / ITV1 Mux C54 (737.8Mhz) / ITV3 Mux C29 (538.0Mhz)

Belmont : BBC1 Mux C22 (482.0Mhz) / ITV1 Mux C25 (506Mhz) / ITV3 Mux C30 (545.8Mhz).

Further advice dependant on feedback.

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Janice: Try carrying a "reset" on the box, this called "first time installation" on some devices, as what you have reported suggests that some form of glitch has occurred and with resetting the box being the usual way of rectifying the problem.

By the way. resetting the box will not lose anything already stored in the hard drive provided that you do "not" accidentally press reformat.

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J
Feedback | Feedback
Friday 10 October 2014 12:06AM

SomeGuyFromBristol: The most likely reason for your problem is that you reside a little too much to the North of the Kings Westons LBS transmitters coverage area, indications being that Southmead is the extremity of its Northern coverage.

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Dave: Have you tried your box on your housemates satellite connection? as although its maybe connected into the same dish it will "not" be on the outlet you are using, as satellite receivers cannot share an output from a dish as the box sends band switching instructions (tone & voltage) to the dish, or alternatively distribution amplifier if on a communal dish system such as used in apartment blocks.

Another point to note being, any box that works for a while after rebooting before failing again can be symptomatic of the boxes internal power unit being defective, and if you try your box out on an alternative outlet connection leave it running for as long as possible.

That said is fully acknowledging the fact of you having stated that you tried another box on your outlet connection and it failed, which does indeed suggest that your outlet connection is defective, but thought it best to also mention about the potentially misleading symptom experienced by many users of older (standard) boxes, if applicable!

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Dave: Yes, best policy, but just to clarify on a point, when I was referring to the symptoms experienced on some boxes with defective power supplies, this was with reference to the boxes "internal" power unit and nothing external to it, the time factor before failure coming into the equation connected with the length of time it takes for the defective component to heat up before failing, which can be about an hour or so if located in a reasonably warm room.

I did also mean to mention, that if you are "not" connected into a communal system and are using the same dish as your housemate, then the LNB port you are connected into could be defective and yet the one next to it is OK, as the outputs are isolated from each other.

Another possible reason for your problem being that water has crept into the "F" connector on the end of the coax thats screwed into the LNB, this would require unscrewing in order to check it out for possible water contamination.

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