All posts by jb38
Below are all of jb38's postings, with the most recent are at the bottom of the page.
john: Re: YouView and the Huawei box, many thanks for the feedback requested on this device and which as far as I can gather somewhat confirms that you are indeed up to date with the software, albeit that said software is possibly defective hence the widespread tuning problem that these boxes suffer from, TalkTalk having the problem listed as "on going".
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Christine Kitchin: This depends on what method you used to retune it, did you use your TV or boxes "update channels" facility? then store the changes "if" your equipment does not do this automatically.
Drama can of course be stored on some devices by simply selecting the channels edit facility and deleting Gold, this then followed by going into the tuning menu / manual tune / entering then scanning the SDN mux channel number (ITV3 on same mux) used by the station you receive Freeview from and that's all you require to do whereas on other devices you have to carry out a complete rescan, an action that can cause problems to many people who can receive Freeview from more that one station as it upsets their local news service, this basically being why I mentioned the edit channels method as it doesn't upset anything already stored.
However, its not possible to check on your reception possibilities and give advice based on it unless you provide a post code, or at least one from nearby such as a shop / Post office.
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Christine: Winter Hill is indicated as being the station that covers the Winsford Post Office area and so Drama would be on mux Ch58.
However on the basis of the additional information given you should carry out a "factory reset" on your kitchen TV prior to auto-tuning it, reset also being called "default setting" or "first time installation" dependant on brand of equipment, any of these methods clearing the tuners memory of all that's stored in it thereby freeing it up for fresh information.
Another method that sometimes works is to remove the aerial then carry out an auto-tune, once completed reconnect the aerial and make sure that nothing is seen listed in the programme guide, (i.e: no signal or just a blank screen should be seen) should this be the case then carry out another auto-tune when hopefully the problem should be resolved.
Further advice dependant on results
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Christine: Really pleased to see that you have finally managed to clear the problem, although on informing your husband of your success I hope he doesn't resent the fact that you are also a bit of a "techy" now!!
Thanks again for the feedback. / JB
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Jay: Just some additional information to add to that already said by Briantist.
The message you see is generated internally within the box and that's why its so clear, but as far as older boxes are concerned these can suffer from power unit failures resulting in the "no signal" warning being triggered even although all is OK with the feed from the dish.
But though "if" by any chance the replacement box also shows the no signal warning then "at the dish end" unscrew the gland nut that holds the "F" connector into the LNB followed by unscrewing the connectors body from the coax and checking same for any traces of water, very common on older installations!, should any be found dry it with a tissue then smear the inside of the connectors body (where coax enters) with some Vaseline, (should really be silicone grease!) followed by screwing the connector back onto the coax but AFTER having first ensured that all strands of the coax braiding are pulled back over its outer cover.
This procedure might not be required, but mentioned just in case!!
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Anita: Should the aerial system installed at your new address use a booster then try by passing it, as what you have said could be an indication that your TV's or boxes tuner is reacting to receiving an over powerful signal and this possibility has to be eliminated before anything else is suggested.
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Anita: In addition to that said, its also possible that your reception is being affected by the numerous trees that would appear to be located directly in line with the signal path, therefore it would be advisable to make a couple of enquiries with neighbours to determine if they are also experiencing similar difficulties to yourself.
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Anita: Yes, its best that you make some local enquiries before doing anything "including" the booster bypass test, as its essential to have an idea of what to expect as far as reliability of reception is concerned as it saves you needlessly making checks that wont really prove anything.
The only reason I suggested the possibility of signal overloading is because of you having said that non Crystal Palace channel numbers work better, all of being received at a lower level, but having subsequently carried out a visual check of your locality signals other than from Crystal Palace might only be better simply because they are not being received via the trees referred to.
It would also assist if you could indicate the model number of your main TV or box being used, this to possibly enable its menu system to be checked out for the purpose of finding out if auto-channel update can be disabled thereby stopping it picking up channels from elsewhere, which according to the reception possibilities seen it can do.
By the way the box with the red light in the loft is most likely to be the booster/distribution amplifier.
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Maryam: Although a booster can on many occasions help provide more stable reception it really depends on why a person doesnt have it in the first place, this only being revealed by carrying out a signal test on each of the six (on main stations only) multiplex transmitters being used by the station.
The reason for the test is to determine if "both" signal strength and quality are seen as being low, or that the strength is seen as being reasonably stable but the quality is observed to be diving up and down, sometimes to zero.
Boosters will always help in the case of the former mentioned, but NOT in the latter as poor and erratic quality cannot be compensated for nomatter how much a signal is boosted.
The channels used for signal tests of this sort being as follows, these representing the six mux transmitters.
BBC1 / ITV1 / any HD / (10) ITV3 / (11) Pick TV / (15) Film 4.
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Thursday 25 July 2013 8:42PM
G Brown: As satellite signals can to all intents be taken as always being there then the problem has to be caused by a defect in your installation, "if" you are on a communal dish system then check with a neighbour to find out if they are also being similarly affected.
Should on the other hand you be using your own dish, then it might have been accidentally knocked against by some object thereby moving it slightly of alignment, this resulting in the signal level received being reduced to under that required to produce a picture.
Being unaware as to the type of box (Sky or Freesat) you are using I am unable to provide more precise instructions, but no matter what it might be carry out a signal strength / quality test and check that both indications are seen as being around 50% minimum.
Further advice dependant of feedback.
By the way, the only thing that could link a Freeview and Satellite problem occurring at the same time is if the aerial as well as the dish was facing into a large tree, or alternatively that both were being provided via a communal aerial system.