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All posts by jb38

Below are all of jb38's postings, with the most recent are at the bottom of the page.


Linda Veness: Engineering work has been taking place at Hannington since the 19th and with the services being liable to interruption, if your TV has been retuned (possibly automatically) at the time the BBC transmitter was down then this could be the reason for your problem.

You should carry out another auto-tune as this might restore the channel, if though it doesn't then carry out a "fist time installation", this also known as "factory reset" or "default setting" or similar.

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J
All free TV channels in the UK
Saturday 24 August 2013 3:05PM

bill powrie: Cancelling your subscription will not stop you from viewing Create and Craft nor many other programmes, as the subscription only allows you to access encrypted programmes that are dedicated to a Sky package plus also allow you access to the recording / playback side of your box, this being something which will cease at around the same time as your access to the subscription channels.

You can of course see what you will and will not be able to access by removing your viewing card, as any channels that the card is required for will be revealed by an on screen message to this effect.

Freeview via your aerial does not necessarily come in to the equation, that is unless for some reason or another you decide to scrap your Sky box in favour of purchasing a twin tuner Freesat PVR (recorder), this device being 100% compatible with your present dish / cabling from.

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Full technical details of Freeview
Saturday 24 August 2013 3:13PM

Matthew: You could be receiving Freeview from either Emley Moor or Sheffield, if the former then COM6 / ArqB is Ch48 whereas from Sheffield its Ch39.

Belmont is also indicated as being possible in your area and its COM6 / ArqB is Ch60.

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Col stjj: The exciter is effectively a low powered RF transmitter that is used to drive the high powered output stages of the main transmitter, all high powered transmitters work in this manner.

I will say though, that if indeed this was the full reason for the problem and not an abbreviated version, then this could account why no complaints were noticed from viewers other than from around the Margate area and being due to the fact that the Dovers HD signal would still have been receivable in locations closer to the transmitter, the Margate transmitters on top of Invicta House dropping out when they could not and the reason for zero signal on the Ch53 manual entry test.

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Howell Edwards: Speaking in general terms, if someone posts a query regarding reception and they have entered their post code (or one from nearby) into the "site settings" box at the top right hand side of the screen, then this would have enabled anyone offering advice to check the status of the transmitters relevant to their location for faults etc before typing out a reply, the sites referred to being the constantly updated (reasonably anyway) R+T Investigation site as well as Digital UK's planned engineering work schedule, both accessible from the box to the right hand side of the posting.

The snag is that those sites are orientated to the reporting of problems (or potential same) on only the PSB muxes and not the three commercial channels, and who by not being connected in any way with the licence fee are not really obliged to report problems, and indeed they do not!

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Lisa B: If this problem has just occurred then what you have said can indicate a fault on your aerial system, however if your box is coupled into a wall socket then try using another jumper lead, if though the aerial cable goes straight into your box then check the connector on the end of the coax for loose strands of the braiding shorting onto the middle core.

If you do find anything iffy about your aerial connections and have taken remedial action, then please remember that the channels will not return unless you carry out another an auto-tune.

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Howell Edwards: re your reply, its not so much that I am happy about the situation as it places anyone giving advice at a decided disadvantage, this being especially so if the subject of a complaint is connected with the reception of commercial channels.

The other aspect about this being that all of the transmitters used by a station are owned and operated by Aquiva, but who are only obliged to report faults on the public service transmissions because they are connected with the licence fee, although if they were not then its almost guaranteed that we would not be informed about them either.

Of course, and without wishing to appear too cynical, but I can see a positive advantage to the operators of commercial transmitters by them "not" being obliged to report faults in an over public manner, basically because that even a 30 second transmission outage taking place in an evening and especially at a weekend, can represent thousands of pounds worth of advertising revenue, if you get my drift!

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J
Feedback | Feedback
Sunday 25 August 2013 8:09AM

mr reginald marsh: Should you be referring to a normal level of rain and "not" of a heavy thundery nature then your problem could be caused by water entering the "F" connector that screws into the dishes LNB, and so this will require to be removed from the block then unscrewed from the coax for checking.

If though on the other hand you are referring to heavy thundery downpours, then this problem can even be occasionally experienced in a perfect installation due to the low powered microwave signal not being able to pass through dense rain clouds.

However, you should carry out a signal strength test on your box and note what the strength and quality levels are sitting at with both of having to indicate around 55% minimum, if the quality is seen to be lagging the strength to any great extent then this indicates that you dish is slightly out of alignment, this usually to the left or right rather than up / down.

Further advice dependant on feedback.

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Feedback | Feedback
Sunday 25 August 2013 10:04AM

mr reginald marsh: In addition to that said, should you be unaware as to the procedure used to carry out a signal check on a Sky box then choose the undermentioned appropriate to the version of box you are using.

If using a Standard or Sky+ box :

(1) : Press: Services - 4 - 6 and this
will take you onto the signal checking screen.

If using a Sky+ HD box : (latest menu system)
(1): Press "Services" and you will see the main menu with "Options" being highlighted.

(2): Press the right arrow once to change from Options to "Settings" and press on once highlighted.

(3): Finally, scroll to the right to select and press on "Signal", the grey bars now displayed will show you the strength / quality of the signal.

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Feedback | Feedback
Monday 26 August 2013 5:54PM

Tony lee: On the assumption that you are referring to an LG TV capable of receiving Freesat (via a dish) as well as Freeview via a normal aerial then I would advise you to reset the TV and try another rescan, as what you have said suggests that either some glitch has occurred during your first attempt or that you have accidentally entered an incorrect setting.

It would also be of assistance of you could indicate the model of TV in question.

If though you are "not" referring to a Freesat TV then a post code (or one from nearby) will be required to enable an assessment to be made of the signal level expected at your location.

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