we have been receiving perfect freeviewreception across all channels transmitted in our are ( NE39 ) since freeview became available.
Our main television is serviced by its own dedicated areal ( not shared ).
We are about 2Km ( straight line distance ) from Pontop Pike and are tuned into that transmitter.
Our home is in a valley and as consequence the signal from P.P. is reduced. This has been improved in the past by installing a mains powered signal booster to the aerial where it enters the house, maximum gain 17 Db
Subsequent to changeover the reception across all channels has remained at pre-changeover quality with he exception of the newly consolidated BBC channels ( Chan 58 ).
If I remove the booster the situation deteriorates, ( more vision pauses and less audio ), but improves once it is reinstated but still to an unacceptable level.
The same deterioration occurs if the booster gain is reduced.
Channels other than the newly consolidated BBC Mux are not affected.
The aerial has not changed since pre-changeover and we are no further away from P.P. yet the changeover help line are advising that an attenuator be fitted into the aerial lead.
I have been unable to find any viable technical query route into the faceless transmission services industry and the BBC questionaire service is not fit for purpose as they advise that it is not monitored and that they do not reply to all queries as a matter of policy.
Is there any service I can access to unravel this situation and get my service back to its pre-change-over performance
Thursday 27 September 2012 2:48PM
Rowlands Gill
we have been receiving perfect freeview reception across all channels transmitted in our are ( NE39 ) since freeview became available.
Our main television is serviced by its own dedicated areal ( not shared ).
We are about 2Km ( straight line distance ) from Pontop Pike and are tuned into that transmitter.
Our home is in a valley and as consequence the signal from P.P. is reduced. This has been improved in the past by installing a mains powered signal booster to the aerial where it enters the house, maximum gain 17 Db
Subsequent to changeover the reception across all channels has remained at pre-changeover quality with he exception of the newly consolidated BBC channels ( Chan 58 ).
If I remove the booster the situation deteriorates, ( more vision pauses and less audio ), but improves once it is reinstated but still to an unacceptable level.
The same deterioration occurs if the booster gain is reduced.
Channels other than the newly consolidated BBC Mux are not affected.
The aerial has not changed since pre-changeover and we are no further away from P.P. yet the changeover help line are advising that an attenuator be fitted into the aerial lead.
I have been unable to find any viable technical query route into the faceless transmission services industry and the BBC questionaire service is not fit for purpose as they advise that it is not monitored and that they do not reply to all queries as a matter of policy.
Is there any service I can access to unravel this situation and get my service back to its pre-change-over performance
suggestions please