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All posts by Stuart

Below are all of Stuart's postings, with the most recent are at the bottom of the page.


I am on the edge of the Crystal Palace reception area in Bucks. Consequently my aerial is mounted on a high mast. I bought a new 4k Hitachi TV yesterday. It does not pick up any channels from BBCB or COM7 muxes. At one stage it did register BBC4 HD (COM7) but I have since lost that. My previous Panasonic TV did not have this problem although I occasionally got service interruption and pixelation on the HD channels that are broadcast by these muxes.

Any suggestions as to how I might resolve the issue and/or why I only experience this problem on a new TV and specific muxes? Thanks.

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Crystal Palace (Greater London, England) Full Freeview transmit
Sunday 15 October 2017 10:36PM
Beaconsfield

Thanks Mike. The signal strength and quality are both barely registering (under 10%) when I do manual tune for those muxes with occasional spikes on strength but not quality. My post code is HP9 1BW. Strictly I think we may be about 10 metres off the Crystal Palace map. We are at the top of a hill. Our neighbours have resorted to FreeSat and maybe we'll have to do the same. I think the previous owners of our house erected a tall mast to compensate for the slope we are very much towards the top of. Do you think a high gain aerial might do the trick?

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Thanks Mike. I confess that, looking at the aerial, it looks to be pointing more due east than south east towards Crystal Palace so maybe the wind has caught it. I will also have a poke around in the loft where there's both an amplifier of some sort and a distribution unit but how I will check theyre working, I'm not sure! I wired a new cable from the wall socket to the TV at the weekend but that didn't help.

Thanks for all your help.

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