All posts by Richard
Below are all of Richard's postings, with the most recent are at the bottom of the page.
Hi jb38
Thanks. I have tried the power down reset without success. All the info I have seen suggests that it should work. It seems that the older box with the latest s/w will not handle the BBC's transponder changes. The failing box is as follows: Thompson (DSI8215) written on underside. From the service menu Model # 902020 Version 4E3006. I have contacted SKY but they where not even aware of the transponder config change and the front line support have not received any info about this problem.
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I'm not alone.
Sky Help Forum - No BBC HD since the DVB-S2 change this morning . .... - Help & Support from the Official Sky Forum
R
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Hi jb38
Thanks, I see now that the link above was for a year old thread but there was a change to the transponder on 27/9/12. See BBC - Blogs - About the BBC - A change to the BBC HD channels on satellite on 27 September . It was after this that I lost both BBC HD channels.
On my box I have nothing in "Other Channels". When I go to "Add Channels" I get asked for Freq, Pol, Rate and FEC. The rate comes from a menu that only allows 27.5 or 22.0 Mb. I tried Freq 10.847 and both rates and the search found nothing.
Do I need some hidden menu to try what you suggest ?
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Hi
Sorry for the delay. Magically the box did an automatic upgrade and bingo , I can now received the missing HD channels.
From the details screen the model # has changed from 902020 to 102140. The s/w now is 1.32B12 and the epg is SKY+8.3.2 .
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Thursday 4 October 2012 4:48PM
I have a SKY HD box (PVR4) and since the 27th Sept I have been unable to get BBC one HD (143) and BBC HD (169). This must be down to the transponder change as I was able to get these channels before the change. I have a second SKY HD box (newer PVR5) and this still works for BBC HD post 27/9/12.