menuMENU    UK Free TV logo Archive (2002-)

 

 

Click to see updates

All posts by ajokay

Below are all of ajokay's postings, with the most recent are at the bottom of the page.


Hello all.

I'm having a problem with my BBC Red Button and I have no idea where to turn to ask for help, but having found this website I thought I'd post here.

I have a 2 year old Panasonic Viera TV with Freesat built in. I've always used the Red Button service on BBC, no problem. But for the past couple of weeks, the Sport Multiscreen option (page 3001) has lost signal.

This is pretty close to devastating for me, as I try and watch all the Red Button F1 coverage, including the practise sessions and post-race forum.

The dish came with the house when I bought it, and the previous owner had Sky+ for the football, so I just plugged the Freesat TV in and everything worked fine, and always has.

Just these last 2 weeks, any Red Button video content (Sport Multiscreen (Classic F1, Free Practise, French Open Tennis, etc), Radio 1 webcam streams, The Radio 1 Big Weekend festival coverage, etc) has all lost signal. All other channels are fine, and I've 're-tuned' a couple of times, but to no avail. I'm on the South Beds/North Herts border, if location has anything to do with it.

Any chance anyone can throw any light on the matter?

Many Thanks,
Alex

link to this comment
GB

Hi Briantist,

The BBC News channel is working fine, a quick breeze through the neighboring channels shows that CNN has no signal.

I haven't done a first time installation since the first time I set it up, but I guess I could give that a go.

link to this comment
GB

I've just tried a first time installation setup and unfortunately that hasn't fixed the situation either.

link to this comment
GB

Is there anyone I can get in touch with about this issue? It still hasn't resolved itself and it's annoying not being able to get to the content that my licence fee goes towards. I'm just unsure about who to contact. The BBC? Astra? Panasonic or Freesat?

Cheers,
Alex

link to this comment
GB
A
BBC Red button video now on Freesat | Freesat
Wednesday 22 June 2011 12:10PM

Thankfully, my Red Button sports multiscreen just so happened to start working again about a week and a half ago, just in time for the Canadian F1 weekend. No idea what happened, I didn't do anything, it just started working again. Maybe someone pulled a wire out somewhere, or something.

Hope everyone else's starts working again asap, if it hasn't already!

Alex

link to this comment
GB