
Read this: BT must 'put its house in order'

Summary: For its part, BT is keen to prove that it is getting its house in order and has just announced improvements in the time it takes customers to get an appointment for an Openreach engineer to repair or install broadband. Companies such as Sky, Vodafone and TalkTalk, who pay to use the network, have claimed in the past that BT underinvested in Openreach, leading to a poor service with interruptions and slow speeds. - www.bbc.co.uk
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