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Summary: Satisfaction is highest with BBC radio and the BBC website and apps, followed by BBC TV. - BBC TV performs well against other PSB broadcasters, and similar to Sky. Netflix viewers rate the highest levels of satisfaction among all of the media organisations listed BBC TV viewers consider it important that the BBC delivers across the range of distinctiveness indicators tested - High quality programmes, a mix of different types of programmes, and wide audience appeal are considered particularly important. - link…

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