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Read this: The great subtitles fiasco: Channel 4 must be punished for failing deaf viewers

Summary: Damage to hard drives caused by the triggering of the fire suppression system at the London base of Red Bee Media - which provides access services to large broadcasters - left Channel 4 viewers without subtitles for weeks, with casualties including the latest series of The Great British Bake Off.Accidents happen, and sometimes there's no one to blame. Eventually, captions will come back to All 4, but the trust Channel 4 has built up with deaf and disabled subtitles users will take much longer to rebuild. - link

The great subtitles fiasco: Channel 4 mu…

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