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Read this: BBC iPlayer: Meet The Audience

Summary: We've just got the results back from our first major piece of audience research among BBC iPlayer users. It's great to have some solid evidence to back up our ideas on how people were using the service, and I've been delighted to see how positive people are about it. We also monitor our message boards to keep an eye on any problems that people are encountering, and we scan articles and blogs posts about BBC iPlayer which give us a lot of ideas and feature requests to go into upcoming site updates. - link

BBC iPlayer: Meet The Audience…

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