Read this: BT apologises for shambolic new Sky Sports service - Telegraph
Summary: They seemed to think it was up to the customer to solve the problems, with no mechanism for taking control of the situation. BT said that it would compensate people who had been affected by giving them a months free Sky Sports, which would normally cost 6.99 or 11.99 a month. However customers must also sign up for a BT phone line and BT broadband, taking the total cost to over 30 a month. They will get one months free rental, which will be worth 6.99 or 11.99 depending on their package. - telegraph.co.ukwww.telegraph.co.ukBT apologises for shambolic new Sky Spor…
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