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Read this: TV licence staff get complaints guidance -TV Radio, Media - The Independent

Summary: The 964-page official handbook, which was released following a Freedom of Information request, sets out in detail how the fee should be administered. Prisoners do not need a licence for TVs in their cells or other communal areas because prisons are subject to Crown exemption. If they choose not to buy a TV licence, TV Licensing cannot enforce the law against them. - link

TV licence staff get complaints guidance…

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