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Read this: Viewers frustrated by video on demand but future looks positive, report finds |Media |

Summary: The takeup of video-on-demand services has been held back by complicated navigation, incomplete catalogues and a confusing array of competing services, research has found. Examining consumer attitudes to VoD services, the market research firm Essential Research identified a need for standardised formats and aggregation of TV content. Users reported a range of navigation problems with VoD services. -

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