Read this: ISPs must improve speed info says Ofcom - May - 2012 - Which? News
Summary: 15 May 2012 Ofcom reveals results of broadband speeds mystery shopping Ofcom has released results of research that some broadband providers aren't consistently providing speed estimates to potential customers. In a mystery shopping exercise, TalkTalk and BT Total Broadband were less likely than other providers to give an estimated speed with prompting from the caller. The research, undertaken by Ofcom, has highlighted areas where it says providers need to improve. TalkTalk and BT are just two of the provider rated by their customers in Which's twice annual broadband survey. - which.co.ukwww.which.co.ukISPs must improve speed info says Ofcom …
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