Read this: Dido Harding: TalkTalk's head jockey steers YouView to the starting line - Media - The Observer
Summary: There were injuries too one mount, with the broadband-friendly name Unlimited Free, turned a somersault and left her strapped to a spinal board. Harding joined TalkTalk while it was still reeling from its founder Charles Dunstone's chaotic but revolutionary entry into the broadband market six years ago. Its offering of free, fast internet connections saw the company overwhelmed by demand, and then came the merger with Tiscali, a company with its own internet TV service that was itself suffering from growing pains. - guardian.co.uk
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