Read this: BBC - Blogs - Internet blog - BBC iPlayer Downloads: simpler, more reliable downloads for desktop
Summary: I'm passionate about listening to and responding to feedback from users and read the BBC's online feedback log over my breakfast every morning. The iPlayer feature that has most frequently appeared in this log has been our desktop downloads solution, BBC iPlayer Desktop. Many of you have not been happy with the service, so one of my first jobs was to try and implement a solution. - bbc.co.uk
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