Read this: BT complaints shoot up following sports TV launch - Money - theguardian.com
Summary: BT paid 738m to broadcast 38 Premier League football games a season, but customer service levels have since suffered. Half the complaints were about its BT Sport channels which launched amid much fanfare on 1 August 2013, in time for the start football season. The company paid 738m for the rights to broadcast 38 Premier League football games a season, and has since splashed out 897m on the right to show Champions League games from 2015 onwards. - theguardian.comwww.theguardian.comBT complaints shoot up following sports …
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