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Two frequency interference

What to do when Freeview reception is perfect, but several channels are missing, and they are all on the just two 'multiplexes'.

What to do when Freeview reception is perfect, but several chan
published on UK Free TV

There are several different type of interference that causes problems. This page deals with the situation where:

  • Freeview reception is perfect or near-perfect most of the time
  • Several channels are missing, and they are all on the just two 'multiplexes'
There are two main causes of this type of intermitted interference: The current Freeview mulitplexes are shown in this diagram. If all of your missing channels are on two rows, you have "two frequency interference":



Transmission mode problem

If you are unable to receive the channels on BOTH multiplex 2 and multiplex A, this will be down to the transmission mode. See Freeview modes.

This is a particular problem for people using Loft aerials and Indoor aerials .

Non-wideband aerial in some areas

In some places you will need a wideband aerial to receive all the Freeview multiplexes. To find out if you need an aerial upgrade, see My Freeview reception.

Help with Freeview, aerials?
How do I get a test card with Freeview1
I would like to know if it is possible to receive UK terrestrial Freeview servic2
I have been told I would receive too much singal from my Freeview tansmitter as 3
Can my Freeview box receive more than one BBC and ITV region?4
Is it true that my 87 year old mother is entitled to a FREE upgrade when the ana5
In this section
Official aerial installers guide to the TV spectrum future1
Which free digital TV system will give me the most reliable reception?2
High pressure causing channel loss through "Inversion"3
Digital Region Overlap4
Freeview reception has changed?5
Single frequency interference6

Comments
Sunday, 11 September 2011
M
Mike Dimmick
sentiment_very_satisfiedPlatinum

12:45 PM

jen: Multiplex C and D - after switchover we usually call them ArqA and ArqB - are still on relatively low power from Belmont. If you didn't have digital before switchover you might still have a Group A aerial, and these multiplexes are on much higher frequencies that the aerial doesn't pick up. You really need a wideband for all services.

I'm surprised anything is missing from Multiplex A/SDN, usually you get all of a multiplex or none of it. Do the channels appear anywhere else in the list, maybe around 800? If so, your box might have trouble with the size of the Network Information Table. A list of some boxes known to have trouble is at http://www.digitaluk.co.u…tnit .

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Mike Dimmick's 2,486 posts GB flag
Wednesday, 30 November 2011
J
John W
8:00 PM
Harrow

Hi,

Any idea why I have lost all Mux 2 completely and have seriously reduced signals on Mux 1?

My transmitter is Crystal Palace and this has worked fine last week when these channels on these 2 Muxs just vanished. It's occurred on all the Freeview boxes and the Freeview TV.

We do have a loft arial, but as I say its worked for years with no problems till last week. I'm around 30K from the transmitter. HA1 postcode.

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John W's 2 posts GB flag
John's: mapJ's Freeview map terrainJ's terrain plot wavesJ's frequency data J's Freeview Detailed Coverage
Wednesday, 7 December 2011
Wednesday, 29 May 2013
J
John bevan
4:43 PM

I have two problems when recording BBC1 on my hard disc recorder.
I have 2 channels 001 and 800 1 is london 800 is bbceast .When I ask my program guide to series record it sometimes will not give me the option on 1 only on 800. If I use 800 some times it does not work because of a weak signel.
Last week I retuned the recorder and managed to use 1 for my programs. This week suddenly the recorder switched itself to 800 and blocked the timer when it was unable to record the program . This morning I switched it on and checked the timer settings and they were all back to 1 . I then tried to reset a program that I had canceled due to the problem but when I tried to put series record on 1 it refused to give me the option. Any Ideas what I can do. I have had a problem in the past of my recorder picking up bbc se and switching my selections in a similar way .I solved this problem by retuning and the se channel is not so close and has not come back.

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John bevan's 1 post GB flag
M
MikeB
sentiment_very_satisfiedPlatinum

10:17 PM
Peterborough

John bevan: My Sony PVR does something very similar, and in the past we've accidently recorded on 803/811 (which as you say, doesn't work), rather than channel 1.

Although this is normally accidental, Case Histories hung up for the same reason last week, and since I'm fairly sure that I did set it for one, its possible that it did the same thing as yours.

However, Waltham changed channels this morning, and I noticed that after the full retune, the EPG only showed ITV & ITV +1 on the 800's, with the multiple BBC 1 800's totally gone.

I'm sure someone more expert than me can come up with an better explaination, but I'm wondering what your reception is like at your location generally.

800's are generated by having signals from one than one transmitter, so have a check which BBC1 channel has the strongest signal, and where its from. It could be that your aerial is pointing at the wrong transmitter, or there is something that stops you getting the best signal from the right one.

You can also kill off a weaker signal by reducing the power of the signal you get.

There are a fair number of websites which mention this problem, and perhaps they might be able to help. BTW - if you mention your postcode, transmitter and model of the PVR, one of the gurus here might be able to help.


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MikeB's 2,579 posts GB flag
MikeB's: mapM's Freeview map terrainM's terrain plot wavesM's frequency data M's Freeview Detailed Coverage
Thursday, 8 August 2013
D
daz
9:23 PM

hi i have a toshiba smart tv run sky dvd recorder and blu ray into yamaha receiver had ordinary hdmi3d leads because of space at back of tv replaced hdmi with right angled 3d hdmi on one of them when i turn the flurecent light on in the kitchen it makes the picture go of for about a second on the others it is alright with the other hdmi i had it did not do this any thoughts thanks

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daz's 1 post GB flag
M
MikeB
sentiment_very_satisfiedPlatinum

11:22 PM

daz: Sounds like a dodgy HDMI or poor fitting - with the light's starter causing interference - try swapping it for a new one (they are not expensive - the right angled ones are about a fiver from Maplin, etc) 

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MikeB's 2,579 posts GB flag
Wednesday, 18 January 2017
T
Terry Farrer
7:20 PM

Hello,

I have a continuous interference problem on the ITV channels only ( multiplex # 58 ). Like a pixel breakup
TV channels cleared via auto scan without aerial plugged in.
Then a manual retune.
Signal level and Quality, good to very good for 58, and the same for 49, 53, 57, 60.
Aerial and cable replaced and aerial set 5 foot higher. It is outside.
Fitted Channel filters 59 and 60 for minor interference on other multiplex's
Using Keighley mast, not Cullingworth.

Any ideas?

Terry.

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Terry Farrer's 2 posts GB flag
Friday, 20 January 2017
T
Terry Farrer
2:39 PM

Terry:

Hello,

I have a continuous single frequency interference problem on the ITV channels only ( multiplex # 58 ). Like a pixel breakup
TV channels cleared via auto scan without aerial plugged in.
Then a manual retune.
Signal level and Quality, good to very good for 58, and the same for 49, 53, 57, 60.
Aerial and cable replaced and aerial set 5 foot higher. It is outside.
Fitted Channel filters 59 and 60 for minor interference on other multiplex's
Using Keighley mast, not Cullingworth.
Post code: BD15 0BB

Any ideas?

Terry.

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Terry Farrer's 2 posts GB flag
Terry's: mapT's Freeview map terrainT's terrain plot wavesT's frequency data T's Freeview Detailed Coverage
Tuesday, 21 November 2017
T
Tony Ferguson
6:29 PM
Surbiton

I live in KT6 5EW and am having problems recently with signals from Multiplex COM7 Crystal Palace with picture pixelating and breaking up. This is happening on both my TV and Youview Box. The current signal strength is fluctuating between 0% and 75% with quality fluctuating between 0% and 65%.

BBC 1 both signal strength and quality 100%.

I have a very strong signal on the other muliplex broadcasts and has only been happening for about the last 3 weeks only on these channels.

My aerial is external and fairly recent.

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Tony Ferguson's 6 posts GB flag
Tony's: mapT's Freeview map terrainT's terrain plot wavesT's frequency data T's Freeview Detailed Coverage
R
Rob Mac
7:39 PM

Tony Ferguson:
I worked in tech tv dep switched analog to digital team. The best way to deliver digi is by wires and cables (NOT wireless) reason people choosing www tv!
Q. Your problems signal strength and quality of DIGITAL tv fluctuating between 0% and 75%/100%
A. example is freezing picture and locking cause 98% time due to BAD WEATHER heavy rain, snow, digital bounces off water unlike the old analog so all we can do is wait tul bad weather storms ease.

Might have to re-boots (known as connection re-set procedure) yes we all sick off but that's digi the future!

Choose online www delivery of tv that only digital solution to reducing problems.

This help most viewers

Robert Mac
Kinlochleven

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Rob Mac's 2 posts GB flag
Monday, 26 March 2018
S
Steve
11:00 PM

@Robert Mac.
Your are completely wrong with your comment (digital TV should be delivered via www), the best way to deliver digital TV and radio is via antenna, why do you think the BBC spent millions installing new antennas all over the UK to transmit digital TV and radio? What if the house has no broadband?
I'm completely in shock with this very unintelligent comment.

Interference is usually cause by illegal transmitters, or bad installs of receiving equipment.
All interference should be reported to the DTI.
Just because you worked some where and that company's answer was the one you gave dosn't mean its right or correct.

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Steve's 1 post GB flag
Tuesday, 27 March 2018
MikeP
sentiment_very_satisfiedPlatinum

2:34 PM

Rob Mac:

A great many locations do not have broadband of sufficient speed to stream SD TV let alone HD TV. Ofcom know that a significant proportion of people cannot get 'superfast' broadband and for watching an HD TV service you need at least 8 Mbps, more if there are other users of the same service. Many areas, not always rural ones but some urban ones too, do not get even 5 Mbps so they cannot watch SD TV via the web.

So your comments are misleading at best and not very helpful. RF broadcasting has been shown many times to be preferable to via broadband, especially if it is slow.



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MikeP's 3,056 posts GB flag
Friday, 4 May 2018
N
nicholas
sentiment_satisfiedSilver

7:49 PM

Hi,sometimes the dvr will lost their settings due to noise on the power lines,eg,fridges,washing machines,hoovers these cause spikes on the power rails and the box loses its setting,its like someone bumping into you,you have a second of <where am i?>,also i leave my freeview box
switched on 24yrs,Its just one of those things that happen in life................

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nicholas's 120 posts GB flag
N
nicholas
sentiment_satisfiedSilver

7:52 PM

sorry,24 hours,gadgets are like people,they don't want hassle as applied to electronic things

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nicholas's 120 posts GB flag
Monday, 4 June 2018
T
Tony Ferguson
11:35 PM

Hi I've was trying to watch the local news on BBC1 HD (101) and it showed "not available in your area yet" very strange as all subsequent broadcasts were fine 30 mins later and SD BBC1 showed the programme BBC London news. I have just done a search on the EPG and all future showings of local news are showing " Please switch over to BBC One for the latest news from your area. Programming will resume on BBC One after the bulletin."

Have I missed something? Nothing is showing for maintenance Etc. I am on Crystal Palace with a great signal since Freeview installed new aerial. Am I alone ?

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Tony Ferguson's 6 posts GB flag
Tuesday, 5 June 2018
S
StevensOnln1
sentiment_very_satisfiedPlatinum

10:14 AM

Tony Ferguson: There is only one version of BBC One HD for the whole of England, which doesn't have any local news, hence why you see the not available in your area message.

link to this comment
StevensOnln1's 3,695 posts GB flag

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